Data Analyst, Customer Domain, Group Digital, Ingka
hace 3 semanas
WHO YOU ARE
IKEA is taking huge steps in its digital transformation and our Data Analysts are working in cross-functional teams to transform IKEA into a more data driven company by delivering advanced analytics.
WHO YOU ARE
You like answering challenging and important questions with data. You are not afraid to innovate to find a better answer. And you like working on state-of-the art technologies. All the while you solve real problems for IKEA customers and co-workers.
You are a hands-on Data Analyst who can build and present great analyses.
You will join a diverse team within Data & Analytics consisting of data analysts, data scientists, data engineers and data stewards based across Sweden, Netherlands and Spain.
You recognize yourself in the following:
- Are a curious world class problem solver who wants to keep learning
- Consider data to be the starting point for solving (almost) any business problem
- Enjoy figuring out how to use your extensive knowledge of SQL and code to derive insights from large datasets in order to solve real-life, fast-paced business problems
- Have an extensive background in analytics, computer science, engineering or equivalent (at least MS or equivalent)
- Loves to visualize data through advanced visualization tools and to tell compelling data stories to senior non-technical stakeholders
- Able to work with a balanced trade-off between care and speed, and understands that rapid insights may come at an initial cost of rigorousness
- Have experience in digital product development and how translate to business input into testable hypotheses, features/models, or metrics
- Are a team player who takes ownership, builds cross-functional relationships with senior peers and loves sharing knowledge with more junior Data Analysts
- Have at least 5 years relevant experience as a Business Analyst, Data Analyst, Web Analyst or similar
- Are passionate about the possibilities of Data & Analytics and the value it can generate for business
WHAT YOU'LL BE DOING DAY TO DAY
You’ll lead the transformation of IKEA into a more data driven company by ensuring that data and insights becoming a natural part of the product development within the Customer Domain in IKEA to reinforce, alter, or largely impact present and future decisions on business and product strategy.
For example, we are developing models, dashboards and tools to answer questions like:
- How do our customers use IKEA’s digital touchpoints - online or in store? How do they interact between different channels? Can we detect the bottlenecks in the funnel and their root causes?
- Can we understand our customers’ interests and behaviors around the digital products we create?
- How can we make it easier for more customers to find, explore, buy and engage with IKEA in new and existing touchpoints?
- How can we use visualizations to show the performance of our Digital Products?
- How can use Data to understand and improve our conversion rate or other important metrics?
- Can we personalize our experiences and attract more customers to use it?
- How can we contribute to become a climate positive and circular business by 2030?
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design from the domain. All of you together will be creating the best solutions to serve our customers with a frictionless buying journey across all touchpoints.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. To facilitate our digital growth ambition, we are working in different locations world-wide. The home office for this role will be Amsterdam but we act as one global team and work together on global solutions.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
WHAT WE CAN OFFER YOU
- Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other specialist teams
- Opportunities to have global impact with your work
- Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board
- Hardware and Operating System your choice
- A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics)
- Continuous learning (we aim to spend 20% of our working time on learning)
- Flexible and friendly working environment in a truly value-based company
QUESTIONS AND SUPPORT? LET'S CONNECT
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