Technical Program Manager

hace 2 semanas

Madrid, España Celonis SE A tiempo completo

-We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us.

**The Team**:
Sustainability at Celonis is one of our core values: because Earth Is Our Future We support global companies to remove carbon and inefficiency from business processes, leveraging the capabilities of the Execution Management System. The diverse and international sustainability team is at the forefront, creating innovative solutions for our customers and our company.

Our use cases range from supplier sustainability management and decarbonization of supply chain processes to using process mining to optimize sustainability.

Led by the Global Head of Sustainability but working horizontally with various departments, the sustainability team offers the freedom to grow and shape solutions to the biggest challenges of our time - in a fun and dynamic environment.

As green entrepreneurs, we are characterized by four core competencies:

- Leading with green expertise and an understanding of sustainable practices, as well as role-specific skills cultivated through curiosity and continuous learning
- Solving complex problems by analyzing with thought, challenging the status quo, and adopting a system-thinking approach
- Making impact happen through operational excellence, pragmatism, team spirit, creativity, and sustainable performance
- Dreaming big and driving change through a strong sense of ownership, the right stakeholders and a drive for excellence

**The Role**:
As a Technical Program Manager, you report to the Head of Products for Sustainability and are responsible for the adoption of our sustainability products and will lead the activities in this area. As an expert and trusted advisor, you conduct market research, gather and analyze data on target markets, our customers, and competitors. You develop a thorough understanding of our users’ needs, behaviors, and painpoints and act as a liaison between stakeholders and product managers, ensuring the product meets business needs. In doing so, you actively influence the product roadmap with your insights. You organize and engage our customer community and ensure that our co-innovation projects stay on schedule and meet the predefined objectives. As part of the sustainability team you work on strategic projects, especially with regard to sustainability value creation.

**The work you’ll do**:

- You manage and oversee the co-innovation product program with our customers and ensure that the innovation projects stay on schedule and meet predefined objectives while coordinating between all involved stakeholders.
- You steer and engage the sustainability customer community and facilitate the sustainability customer council to involve the user community in the product development and encourage experience and knowledge exchange.
- You act as a liaison between stakeholders and product managers, gathering requirements, and ensuring the product meets business needs.
- You gather and analyze data on target markets, customers, and competitors to support decision-making and product development.
- You collect information about the product’s target users to understand their needs, behaviors, and pain points.
- You gather product insights and feedback after the product is implemented.
- You inform the strategy, roadmap, feature definition, and overall vision for the products.

**The qualifications you need**:

- Basic understanding of business sustainability challenges (climate change, CO2 measurement, SDG, regulatory frameworks) and available solutions with the aspiration to become a domain expert one day.
- Ability to develop and maintain value-driven, productive relationships with customers and partners, as well as internal stakeholders.
- Passionate about helping customers solve business and sustainability challenges. You are intellectually curious, have a willingness to learn, and continuously seeking self-improvement.
- Ability to conduct market and user research through interviews and summarize your conclusion in a concise yet exhaustive manner. Strategy consulting experience is a plus.
- Effective communication skills, with business sponsors, technical resources, and customers; fluency in both spoken and written English (other languages are a bonus).
- Entrepreneurial mindset and driven to succeed in a fast-paced environment.
- Critical thinking and analytical mindset with a preference to solve problems pragmatically and with high quality.
- Solid technical background and passion for technology (SaaS experience is a bonus).
- Ability to collaborate, partner, and work effectively and smoothly in a hyper-growth company in an international team, including collaborating with team members in a remote setting.
- Master’s degree in Business Administration / Economics / Information Systems or the li

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