Nb Emea Customer Support Agent with Dutch+english

hace 6 meses

Barcelona, España CPM International A tiempo completo

**Our Client**:
New Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.

**We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

**We´re Curious**: Proactive approach to problem-solving and a “can do” attitude.

**We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

**What will you be doing?**:

- Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
- You can put yourself in our customers’ shoes, analyze their problems and offer them individual solutions
- Developing a sound understanding of the products and services offered by our client
- Becoming an expert on all things New Balance
- Embrace our company values and act as a brand ambassador

**Requirements**:
**What skills & experience will you bring to us?**:

- A fluent level of Dutch with exceptional grammar and spelling skills
- High level of English (Both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem solving

**Benefits**

**What do we offer?**:

- Start date: May, 27th
- Contract: Temporary 5 months (1-month probation period)
- Full Part time: (30 hours/week)
- Working days/Hours: Tuesday to Saturday from 9am to 3pm
- Salary: 14.923,07 euros gross/year
- Incentives: Top performance incentives
- Holidays: 24 calendar days per year
- Paid bank holidays + 1 extra day in lieu
- Hybrid work model: 3 days per month at the office / training / rest from home
- Training: 7 days from 10am to 7pm (first 5 days at the office)
- Office location: Barcelona (La Sagrera)

**Other Benefits**:

- Best-in-class people engagement activities and programs
- Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment
- Employee Assistance Program - Free, confidential, and impartial guidance and support
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
- New Balance online discounts 30% off
- Option to sign-up for Discounted Private Health Insurance
- Referral Program - Bring a friend and get a referral bonus.
- Access to LinkedIn specialised training & courses.

**Who we are**:
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the start of their journey within CPM.

**#wecare#wearecurious#weachievetogether

  • Nb Emea Customer Support Agent with Dutch+english

    hace 6 meses

    Barcelona, España CPM International A tiempo completo

    Our Client New Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to...

  • Customer Support Agent

    hace 3 horas

    Barcelona, España SumUp A tiempo completo

    **Customer Support Agent - Dutch speaker** SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we're the trusted partner of over 4 million merchants in 36 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer...

  • Customer Support Agent

    hace 1 mes

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer Support Agent

    hace 1 mes

    Barcelona, España Cross Borders Talents A tiempo completo

    **Job Title: Customer Support Agent (Dutch Speaker)** **Location**: Barcelona, Spain **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If...

  • Customer support agent

    hace 4 semanas

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer support agent

    hace 1 mes

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Dutch-Speaking Customer Support Agent To Rabat, Morocco

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, Morocco Advise and recommend to customers the packages and plans best suited to their needs; Answering customers' questions and requests concerning services and products and their functionalities; Manage billing; Handle customer requests, disputes and claims ; Manage customer accounts; Revert the call to a...

  • Dutch-Speaking Customer Support Agent To Rabat, Morocco

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, Morocco Advise and recommend to customers the packages and plans best suited to their needs; Answering customers' questions and requests concerning services and products and their functionalities; Manage billing; Handle customer requests, disputes and claims ; Manage customer accounts; Revert the call to a...

  • Dutch-Speaking Customer Support Agent To Rabat, Morocco

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, MoroccoAdvise and recommend to customers the packages and plans best suited to their needs;Answering customers' questions and requests concerning services and products and their functionalities;Manage billing;Handle customer requests, disputes and claims ;Manage customer accounts;Revert the call to a Sell.What...

  • Dutch-Speaking Customer Support Agent To Rabat, Morocco

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, MoroccoAdvise and recommend to customers the packages and plans best suited to their needs;Answering customers' questions and requests concerning services and products and their functionalities;Manage billing;Handle customer requests, disputes and claims ;Manage customer accounts;Revert the call to a Sell.What...

  • Customer Support Agent With English And German

    hace 2 días

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 11.04.2024. Actual hasta: 19.12.2024Un poco sobre la empresa Cuyna Cuyna – Cuyna es el cohete que impulsa los restaurantes a llegar donde no alcanzan.Ofertas de empleo Customer Support Agent with English and German ID: 202077 5Ubicación: BarcelonaSalario: a convenirDescripción de la oferta Puesto: Customer Support Agent with English and...

  • Dutch-speaking customer support agent to Rabat, Morocco

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, Morocco Advise and recommend to customers the packages and plans best suited to their needs; Answering customers' questions and requests concerning services and products and their functionalities; Manage billing; Handle customer requests, disputes and claims ; Manage customer accounts; Revert the call to a...

  • Customer Support Agent With English And German

    hace 2 días

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 11.04.2024. Actual hasta: 19.12.2024 Un poco sobre la empresa Cuyna Cuyna – Cuyna es el cohete que impulsa los restaurantes a llegar donde no alcanzan. Ofertas de empleo Customer Support Agent with English and German ID: 202077 5 Ubicación: Barcelona Salario: a convenir Descripción de la oferta Puesto: Customer Support Agent with English and...

  • Customer Support Agent With English And German

    hace 2 días

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 11.04.2024. Actual hasta: 19.12.2024 Un poco sobre la empresa CuynaCuyna – Cuyna es el cohete que impulsa los restaurantes a llegar donde no alcanzan.Ofertas de empleo Customer Support Agent with English and GermanID: 202077 5Ubicación: BarcelonaSalario: a convenirDescripción de la ofertaPuesto: Customer Support Agent with English and...

  • Dutch-Speaking Customer Support Agent To Riga, Latvia

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    .Dutch-speaking Customer Support Agent to Riga, LatviaJoin Our Clients Team in Riga as a Customer Support Agent!Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned...

  • Customer Service with Fluent Dutch

    hace 6 meses

    Barcelona, España Page Personnel España A tiempo completo

    Customer Service with Fluent Dutch & English will be responsible for: - Processing incoming customer requests and orders. - Checking the orders against the customer and purchase order agreements. - Responding to customer product inquiries and issues in a timely manner. - Liaising with the logistics department to prepare and arrange the execution of the...

  • Dutch-Speaking Customer Support Agent To Riga, Latvia

    hace 3 semanas

    Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    .Dutch-speaking Customer Support Agent to Riga, Latvia Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned...

  • Dutch-speaking Customer Service Agent

    hace 2 meses

    Barcelona, España futuHRe consulting A tiempo completo

    We are futu**HR**e, a boutique Human Resources consulting firm specializing in Recruitment and Employer Branding. We are looking for a motivated and friendly Dutch-speaking Customer Service Agent to join our client’s team, with a focus on customer service for the entertainment industry. **Responsibilities**: - Provide information about our products and...

  • Customer Service Agent

    hace 1 mes

    Barcelona, España Ef English Live A tiempo completo

    Customer Service Agent (Portuguese speaker) EF English Live Customer Success Team is looking for an enthusiastic Customer Success Agent to join our team based in Barcelona's office. As a Customer Service Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform, a platform where they learn English...

  • Customer Support Representative

    hace 2 semanas

    Barcelona, España Recruitment Apple Lovers A tiempo completo

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal.We specialize in connecting top talent with innovative companies in various industries.Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Dutch speaker to join our International team.The ideal candidate...