Tui Contact Centre Agent German Speaking Local
hace 2 meses
Palma de Mallorca, ESP Remote Locally employed contract Full Time Permanent 130324
We are seeking savvy and skilled individuals like you to join our diverse team of **Contact Centre.**
If you've got the **right to work in Spain** and speak **German & English**,plus ideally another European language, keep on reading
**ABOUT OUR OFFER**:
- A job at our TUI Contact Centre offers much more than your basic salary which already starts at 21.000€ gross/year, and variable monthly payment of 10% of your salary upon achievement of targets.
- You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top.
- We offer remote working from anywhere in Spain on permanent contracts, multiple permanent career development opportunities.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.
**ABOUT THE JOB**:
- When guests contact us 24/7 from around the world on holiday - you will be the one to listen and respond.
- You will proactively resolve any complaints from our guests using your fantastic people skills to make them happy.
- You will also successfully collaborate with other TUI departments daily.
- All of this will offer you a fantastic opportunity to grow quickly with market leading training and support to help you achieve your goals.
**ABOUT YOU**:
- Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
- You have strong verbal & written skills in German and communicational English.
- Able to work flexible shift patterns including rotating daytime and occasional night shifts.
**#TUIDestinationJobs #TUIJobsAbroad #TUIJobs #Winter2425IsComing #LetsTUIit
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