Product Owner

**Product Owner**

**Software platform for nonprofits**

**Remote in Europe**

**Up to 85**
**k EUR**

**Responsibilities**:

- A deep understanding of the platform, its dashboard, APIs, how data flows and the goals of users and supporters who interact with the toolset;
- Write clear and well-structured product requirements to communicate the capabilities that must be included in product releases;
- Collaborate or facilitate design sprint sessions to incorporate stakeholders’ firsthand ‘problems to solve’ into well-rounded solutions;
- Work directly with designers to build out UI and UX for features, informed by discovery, previous ‘feature requests’ while balancing technical restraints and scope availability;
- Work closely with the engineers and product managers to ensure we are building the right solution at all stages;
- Work closely with CEO, CTO, Head of Product, stakeholders and product managers across the company to develop solutions for the key problems;
- Create and manage tickets in Jira, and track roadmap ideas and initiatives through Aha;
- Maintain a groomed backlog of — and prioritize stories for development, effectively managing scope and trade-offs;
- Facilitate the design process, participate in user research efforts, working alongside product managers to synthesize the user feedback into a prioritized backlog;
- Liaise with the documentation team and Client Support team to provide guidance for them as they support our clients in using the software;
- Work alongside product managers and marketing to help guide implementation plans of new features;
- Define clear acceptance criteria of tickets and features, to aid development scope;
- Liaise with QA to promote effective testing, enabling secure and stable software releases.

**Requirements**:

- 4+ years of experience as a Technical Product Manager, Product Owner, Business Analyst, or experience in product solutions;
- Experience with Agile/Kanban;
- Skills at evaluating options and generating solutions;
- Experience working alongside software product development teams solving complex challenges;
- Capable of writing PRDs for API-based solutions and SaaS-based features; enjoy collaborating closely with engineering;
- Success coordinating, collaborating and negotiating across teams of software developers, quality engineers, designers, and customer-facing teams;
- A track record of shipping intuitive, user-centered products at scale;
- Having a strong understanding of how data can move between systems and how it’s represented;
- Ability to handle complexity, process new information quickly, and manage dynamic projects with competing resources and priorities;
- You are a self-starter who works proactively to understand and address the challenges/opportunities ahead of you and your team;
- Strong communication skills. You are comfortable presenting information tailored to varied audiences;
- Effective at explaining technical ideas to non-technical professionals, and translating what they tell you into technical requirements;
- Strong product ownership mindset, to deliver the best possible product to our customers.

**Nice to have**:

- Passion for, or experience in, technology for nonprofits;
- Enterprise/Platform Software experience;
- Familiarity with APIs and their usage;
- Understanding of Salesforce (we have an integration);

**Product Owner**

**Software platform for nonprofits**

**Remote in Europe**

**Up to 85**
**k EUR