Assistant General Manager Restaurants and Bars

hace 10 horas

Madrid, España Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**24166766
**Job Category**Food and Beverage & Culinary
**Location**The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, Spain, 28014
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**Additional Information**:This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

**JOB SUMMARY**

Supports the overall management of the restaurant and bar operations, ensuring exceptional guest experiences and maintaining high service standards. This role works closely with the General Manager Restaurant & Bar to develop a passionate team, foster a culture of continuous training, and assist in day-to-day operations. The Assistant Manager plays a critical role in overseeing service delivery, managing staff, and ensuring the smooth execution of food and beverage operations, contributing to guest satisfaction and loyalty.

**CANDIDATE PROFILE**

Education and Experience
- Degree in Hospitality, Business Administration or similar careers
- At least 4 years of experience in similar positions, with exposure to high scale environments
- English and Spanish are required in level B2 as minimum. Additional languages are valued

**KEY COMPETENCIES**
- Guest Experience Focus - Engages proactively with guests, ensuring their needs are met and exceeding expectations through personalized service.
- Training and Development - Assists in creating and implementing training programs to elevate staff performance in service and guest relations.
- Team Leadership - Leads by example, supporting the Restaurant & Bar Director in managing, coaching, and motivating the team.
- Attention to Detail - Demonstrates dedication to maintaining service, food, and beverage standards.
- Communication Skills - Clearly communicates expectations and provides feedback to the team, promoting a positive and open work environment.
- Operational Acumen - Supports day-to-day operations, ensuring smooth service, compliance with safety regulations, and efficient use of resources.

**CORE WORK ACTIVITIES**

Team Support and Development
- Assists in leading pre-shift meetings to review daily operations, guest feedback, and menu updates.
- Helps identify staff training needs and supports the implementation of ongoing development programs.
- Provides hands-on coaching to team members, encouraging growth and fostering a supportive environment.

Delivering Exceptional Guest Experience
- Proactively engages with guests, ensuring their needs are met and resolving any issues to enhance their experience.
- Encourages staff to anticipate guest needs and deliver personalized service, contributing to guest satisfaction and repeat business.
- Reviews guest feedback and works with the team to implement improvements where necessary.

Operational Support
- Ensures that service standards in restaurants, bars, and room service are consistently maintained.
- Monitors inventory and supply levels, placing timely orders to prevent service disruptions.
- Supports compliance with food safety, sanitation, and liquor laws, ensuring a safe and clean working environment.

Financial and Administrative Assistance
- Assists in managing operational budgets, working alongside the Restaurant & Bar Director to monitor costs and identify opportunities for savings.
- Helps to analyse financial performance, providing insights to improve efficiency and profitability.

Human Resources Support
- Assists in the recruitment and training of staff, ensuring team members align with the brand's vision and service philosophy.
- Participates in performance reviews, providing feedback and setting development goals for team members.
- Promotes a culture of fairness, respect, and collaboration, ensuring a positive work environment for all staff.

Additional Responsibilities
- Communicates with the General Manager Restaurant & Bar on daily operations, guest feedback, and team performance.
- Continuously looks for ways to improve the guest experience and operational efficiency.
- Steps into leadership duties in the absence of the Restaurant & Bar Director, ensuring consistent management of the team and service quality.
- This company is an equal opportunity employer._

frnch1

  • Assistant General Manager Restaurants And Bars

    hace 2 horas

    Madrid, España buscojobs España A tiempo completo

    Assistant General Manager Restaurants And Bars - Franchised | (ELT-378) Madrid EUR 50.000 - 70.000 Job Number: 24166766 Job Category: Food and Beverage & Culinary Schedule: Full Time Position Type: Management This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate...

  • General Manager Restaurants And Bars

    hace 3 días

    Madrid, España buscojobs España A tiempo completo

    General Manager Restaurants And Bars - Franchised - (SS744) Madrid EUR 30.000 - 50.000 Additional Information Job Number: 24166810 Job Category: Food and Beverage & Culinary Schedule: Full Time Located Remotely?: No Position Type: Management This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a...

  • (Od-793) | General Manager Restaurants And Bars

    hace 2 horas

    Madrid, España buscojobs España A tiempo completo

    (OD-793) | General Manager Restaurants And Bars - Franchised Madrid EUR 30.000 - 50.000 Job Number: 24166810 Job Category: Food and Beverage & Culinary Schedule: Full Time Position Type: Management This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer...

  • General Manager Restaurants and Bars

    hace 10 horas

    Madrid, España Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24166810 **Job Category**Food and Beverage & Culinary **Location**The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, Spain, 28014 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent...

  • [M-742] | General Manager Restaurants And Bars

    hace 2 horas

    Madrid, España buscojobs España A tiempo completo

    (M-742) | General Manager Restaurants And Bars - Franchised Madrid EUR 30.000 - 50.000 Additional Information Job Number: 24166810 Job Category: Food and Beverage & Culinary Schedule: Full Time Located Remotely?: No Position Type: Management Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management...

  • General Manager Restaurants And Bars

    hace 3 horas

    Madrid, España Ares Consultores A tiempo completo

    Additional InformationJob Number: 24166810Job Category: Food and Beverage & CulinaryLocation: The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, 28014Schedule: Full TimeLocated Remotely?: NoPosition Type: ManagementThis hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited.The franchisee is...

  • General Manager Restaurants And Bars

    hace 2 horas

    Madrid, España Ares Consultores A tiempo completo

    Additional Information Job Number: 24166810 Job Category: Food and Beverage & Culinary Location: The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, 28014 Schedule: Full Time Located Remotely?: No Position Type: Management This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited.The...

  • General Manager Restaurants And Bars

    hace 10 minutos

    Madrid, España Ares Consultores A tiempo completo

    Additional Information Job Number: 24166810Job Category: Food and Beverage & CulinaryLocation: The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, 28014Schedule: Full TimeLocated Remotely?: NoPosition Type: ManagementThis hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited.The franchisee is...

  • Assistant General Manager |

    hace 2 horas

    Madrid, España buscojobs España A tiempo completo

    We are looking for dynamic and talented individuals to join our amazing team at ZUMA. Our Assistant General Managers are hands-on, passionate, dedicated, and possess strong leadership skills, who strive to deliver a superior level of service to each one of our guests and who guide, direct, and lead the team to do the same. Our AGM's have a passion for...

  • Assistant Guest Relations

    hace 6 días

    Madrid, España Mandarin Oriental Hotel Group A tiempo completo

    With more than 350 colleagues, we are seeking Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guest’s expectations. **The Company** Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under...

  • Assistant Guest Relations

    hace 2 días

    Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

    With more than 350 colleagues, we are seeking an Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guest's expectations.The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts.The Group now operates or has under...

  • Assistant Guest Relations

    hace 5 días

    Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo

    Empresas: Hotel Mandarin Oriental Ritz, MadridWith more than 350 colleagues, we are seeking Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guests expectations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the worlds most prestigious hotels and resorts. The...

  • Assistant Guest Relations

    hace 5 días

    Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo

    Empresas: Hotel Mandarin Oriental Ritz, Madrid With more than 350 colleagues, we are seeking Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guest's expectations.The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and...

  • Assistant Guest Relations

    hace 13 horas

    Madrid, España Jordan Martorell S.L. A tiempo completo

    Assistant Guest Relations & Butler Manager - (Madrid)MadridMadrid, Community of Madrid, ESEmpresas: Hotel Mandarin Oriental Ritz, MadridWith more than 350 colleagues, we are seeking an Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guests' expectations.The Company Mandarin Oriental Hotel Group is the...

  • General Service Assistant

    hace 5 días

    Madrid, España Viatris A tiempo completo

    1750 Viatris Pharmaceuticals S.L. At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines...

  • Personal Assistant

    hace 22 horas

    Madrid, España ISE Partners A tiempo completo

    This global creative brand with their HQ in Barcelona is looking for a Personal Assistant to support the CEO alongside his Business EA. As Personal Assistant you will principally be managing all personal matters for the founder and his family, who moved to Spain from the USA. This is an exciting role that could suit a PA/Office Manager in a small firm or...

  • Supervisor Deessa

    hace 5 días

    Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

    With more than 350 colleagues, we are seeking a Restaurant Supervisor with the passion to deliver the best service and exceed our guest's expectations.The CompanyMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts.The Group now operates or has under development 41 hotels with more...

  • Supervisor Deessa

    hace 6 horas

    Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

    With more than 350 colleagues, we are seeking a Restaurant Supervisor with the passion to deliver the best service and exceed our guest's expectations.The CompanyMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts.The Group now operates or has under development 41 hotels with more...

  • F&B Operations Assistant

    hace 5 días

    Madrid, España Big Mamma Group A tiempo completo

    FOOD AND BEVERAGE OPERATIONS ASSISTANT – MADRID based Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.Over the past 9 years, we have opened 27 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy).Our mission?To share the special ambiance of the most beautiful places in the Italian tradition,...

  • F&B Operations Assistant

    hace 2 días

    Madrid, España Big Mamma Group A tiempo completo

    .FOOD AND BEVERAGE OPERATIONS ASSISTANT – MADRID based Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.Over the past 9 years, we have opened 27 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy).Our mission?To share the special ambiance of the most beautiful places in the Italian...