Field Service Technician

hace 4 meses

Alcalá de Henares Madrid provincia, España JBT Corporation A tiempo completo

**Overview...**:
At JBT Corporation, what we do matters. We know that the contribution of our employees leads to the success of our business.
Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation.Our values show who we are at our best. As we Serve with Integrity, Collaborate with Humility, Grow with Agility, and Innovate with Impact.
The role of Senior Field Service Technician is a unique one. Our Technicians dedicate their time to servicing our customers 24/7, including assembly, maintenance, inspections, troubleshooting, and support with new projects. Without Field Service, we would not be the business we are today. We have created a new role to be part of our Spanish Field Service team and would like someone who is based near Madrid, due to the geographical locations of our customers. Excitingly, there could also be travel international with this super role.
You will work with our engineering team, reporting to our Service Manager in Amsterdam. Colleagues are based in Spain, the Netherlands and across EMENA, caring for our customers across all of our machinery.
**The Opportunity...**:On a Given Day, You May**:

- Provide site support with maintenance, inspections, troubleshooting, and support with new projects.
- Manage installations, providing service and visit reports, and technical support for all our machinery within your responsibilities, including advising our customers on maintenance, spare parts, and upgrades; identify any trends and share this with your manager.
- Train customers on maintenance, operation, safety, and the cleaning of the machinery.
- Work with our aftermarket team to implement aftermarket activities such as services, promotion, and CRM.
- Identify sales opportunities and pass this information onto our Sales Manager swiftly.

Requirements for the Role
- Mechanical, electrical, or controls engineering expertise.
- PLC knowledge of Beckhoff, Siemens, Allen Bradley are a huge plus.
- BTS maintenance industrielle.
- Knowledge of Salesforce and Office.
- Someone who enjoys sharing best practices with a team.
- Someone who cares that the customer gets great service.
- Excellent Spanish and English language skills (Fluent Spanish a must).

Travel & Location
- We need flexibility to travel and for you to work flexible hours - this is super important so we can care for our customers.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuinely inclusive team culture, enjoying collaborative working across our global teams to deliver world-class projects. We encourage development, ensuring new experiences and challenges at JBT to feed your growth
**Why work at JBT...**:
We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development ensuring new experiences and challenges at JBT to feed your growth
**Commitment to Diversity**: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
**Equal Opportunity Employment**:

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