IT Support Analyst
hace 6 meses
COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.
**Job Purpose**:
Ensuring the smooth running of the Service Desk and providing 1st and 2nd-level support to global users.
**Responsibilities**:
- You will be the single point of contact for internal end users with complete ownership of technical issues while interacting and escalating with technology towers and external vendors;
- Take ownership of user problems and follow up on the status of problems on behalf of the user and communicate progress in a timely manner;
- Support scoped technologies including Windows 10 Enterprise, Windows Server 2012/2016, Citrix XenApp, Exchange, Active Directory, Microsoft 365 Suite, and Azure;
- Problem-solving Network, PC/Server hardware, and OS issues;
- Provide systems monitoring and systems testing as required;
- Follow the ITSM Incident, Request, Problem, Change, Asset, and Knowledge Management;
- Identify, screen, and evaluate new solution opportunities to address unmet IT operational needs;
- Monitor computer networks for security issues;
- Investigate and resolve network and other communications incidents following NOC runbooks;
- Investigate and resolve security breaches and other cyber security incidents following SOC runbooks;
- Install security measures and operate software to protect systems and information infrastructure;
- Document security breaches and assess the damage they cause following security runbooks;
- Fix detected vulnerabilities to maintain a high-security standard;
- Support end-user installs and troubleshooting of security software;
- Document technical knowledge in the ITSM (ServiceNow) tool;
- Participate in research and pursuit of new IT operational solutions and evaluate the applicability and usefulness of current processes and solutions;
**Requirements**:
- 2y of experience;
- Microsoft 365 Services;
- Windows 10 Enterprise administration;
- Knowledge of Windows Server 2012 / 2016;
- PCs, laptops, printers, and peripherals;
- Strong written and verbal English communication skills;
- Spanish and Portuguese communication skills will be a plus;
- Strong team player;
- High Flexibility: you can work in shifts.
We kindly request that you submit your CV in English.
COFCO International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability status, protected veteran status or any other characteristic protected by law.
-
IT Support Analyst
hace 6 meses
Barcelona, España coty A tiempo completoIT SUPPORT ANALYST - BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be...
-
IT Support Analyst
hace 4 días
08130 Santa Perpètua de Mogoda, Barcelona provincia, España NTT DATA Services A tiempo completo**Onsite IT Support Analyst - L2** **Santa Perpetua area of Barcelona Province, Spain** **Competitive Salary** **Overview** NTT DATA Services currently seeks an IT Support Analyst to join their team working onsite with a major client based in Santa Perpetua area of Barcelona Province. The Engineer is responsible for the technical support of hardware and...
-
It Support Technician
hace 3 meses
Barcelona, España Exact It Consulting A tiempo completoTFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as aIT Support TechnicianAbout this roleAs part...
-
Wms Support Analyst
hace 2 semanas
Barcelona, España Americold Logistics, Llc A tiempo completoOverview: Americold – Helping our customers Feed the WorldHere at Americold Barcelona we are now recruiting for a WMS Support Analyst. As a member of the IT Supply Chain Systems team, the WMS Support Analyst will primarily focus on supporting WMS applications, including Körber E3PL and Dynamics, while also contributing to other Americold applications as...
-
Wms Support Analyst
hace 2 semanas
Barcelona, España Americold Logistics, Llc A tiempo completoOverview: Americold – Helping our customers Feed the World Here at Americold Barcelona we are now recruiting for a WMS Support Analyst.As a member of the IT Supply Chain Systems team, the WMS Support Analyst will primarily focus on supporting WMS applications, including Körber E3PL and Dynamics, while also contributing to other Americold applications as...
-
IT 2nd Level Support Analyst Pharma
hace 6 meses
Barcelona, España Ambit BST A tiempo completoWe are looking for an **IT 2nd Level Support Analyst **to provide services in a multinational pharmaceutical company. Do you have a customer-centric mentality? Are you good at working in customer services or IT support areas? So, keep reading! **MISSION**: - Strive to provide best-in-class support excellence across the company's IT (Information...
-
IT Business Solutions Analyst
hace 1 mes
Barcelona, Barcelona, España Galderma S.A. A tiempo completoJob Title: IT Business Solutions AnalystLocation: BarcelonaThe IT Business Solutions Analyst is responsible for connecting the business to the technical Oracle EPM - FCCS and TRCS environments by providing techno-functional support to the daily operational business processes. They have frequent engagement with business leaders, customers, and the IT...
-
IT Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completoFirst Line Analyst - French & GermanJob Summary: We are seeking a highly skilled First Line Analyst to join our team at Computacenter in Spain. The successful candidate will be fluent in French, German, and English, with excellent communication skills and a customer-focused mindset.About the Role:Provide technical support to users from all over the world via...
-
Hospitality Customer Support Analyst
hace 1 mes
Barcelona, España Amadeus It Group A tiempo completo.Hospitality Customer Support Analyst - Sunday to ThursdayJob Title: Hospitality Customer Support Analyst - Sunday to ThursdayMaintain and Improve Amadeus' high-quality customer support!Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer...
-
SAP Apo IT Business Analyst
hace 7 meses
Barcelona, España Recruit 121 Group A tiempo completoIT Business Analyst specialising in SAP APO (DP, SNP, PP/DS). To work for a Global In - house company focused on optimising supply chain operations through innovative technology solutions. Tasks As an IT Business Analyst, you'll analyse and optimise supply chain processes using SAP APO modules. Your focus will be on designing business scenarios and use...
-
Hospitality Customer Support Analyst
hace 1 mes
Barcelona, España Amadeus It Group A tiempo completo.Hospitality Customer Support Analyst - Sunday to Thursday Job Title: Hospitality Customer Support Analyst - Sunday to Thursday Maintain and Improve Amadeus' high-quality customer support! Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer...
-
It Business Analyst
hace 2 meses
Barcelona, España Zurich Australian Insurance Ltd. A tiempo completoIT Business Analyst117627As an IT Business Analyst your main accountabilities will involve:Understanding business objectives and business specifics (e.g. on processes, guidelines, products) to validate business requirements and to make sure business needs are met and in line with strategic priorities and vision.Providing explanations and expertise regarding...
-
Senior It Business Analyst
hace 1 mes
Barcelona, España Materialise Nv A tiempo completo.Senior IT Business Analyst (Salesforce CPQ, billing, eCommerce) KYIV, UKRAINE BARCELONA, SPAIN IT & SECURITY HYBRID We are looking for an experienced and passionate Business Analyst (Salesforce) with CPQ, billing, and eCommerce knowledge to join our Salesforce team. Act as a liaison between the IT department and our business stakeholders. Develop a trusting...
-
It Business Analyst – Clinical Development
hace 3 meses
Barcelona, España Galderma Pharma S.A A tiempo completo.IT Business Analyst – Clinical DevelopmentLocation: BarcelonaJob DescriptionWe are looking for an experienced IT Business Analyst to support our R&D Clinical Development team. In this role, you will be responsible for bridging the gap between IT and clinical research teams, ensuring that our technology solutions effectively support our clinical trial...
-
It Risk Analyst
hace 2 semanas
Barcelona, España Allianz A tiempo completo.IT Risk Analyst (m/f/d) Allianz Barcelona, SpainAre you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the opportunity to make an impact and grow professionally. Join us to care for tomorrow.Who will...
-
It Risk Analyst
hace 3 semanas
Barcelona, España Allianz A tiempo completo.IT Risk Analyst (m/f/d) Allianz Barcelona, Spain Are you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the opportunity to make an impact and grow professionally. Join us to care for tomorrow.Who will...
-
It Business Analyst – Clinical Development
hace 1 mes
Barcelona, España Galderma Pharma S.A A tiempo completo.IT Business Analyst – Clinical Development Location: Barcelona Job Description We are looking for an experienced IT Business Analyst to support our R&D Clinical Development team. In this role, you will be responsible for bridging the gap between IT and clinical research teams, ensuring that our technology solutions effectively support our clinical trial...
-
Snr. Specialist, It Business Analyst
hace 4 meses
Barcelona, España Mod It Services Gmbh A tiempo completo.Snr. Specialist, IT Business Analyst - Regulatory Affairs Job ID REQ-10018834Aug 13, 2024SpainSummary Role Title: IT Business Analyst - Regulatory AffairsLocation: Barcelona#LI-HybridThis role purpose is to act as a consultant and advisor providing guidance to improve complex global business processes, products, and services. We are looking for an...
-
Junior It Risk Analyst | Barcelona, Es
hace 3 semanas
Barcelona, España Allianz A tiempo completo.Who are we? Are you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the opportunity to make an impact and grow professionally. Join us to care for tomorrow.Who will you be joining? Allianz Services...
-
Senior It Business Analyst
hace 1 mes
Barcelona, España Materialise Nv A tiempo completo.Senior IT Business Analyst (Salesforce CPQ, billing, eCommerce)KYIV, UKRAINEBARCELONA, SPAINIT & SECURITYHYBRIDWe are looking for an experienced and passionate Business Analyst (Salesforce) with CPQ, billing, and eCommerce knowledge to join our Salesforce team.Act as a liaison between the IT department and our business stakeholders. Develop a trusting...