Business Analyst Operations

hace 2 semanas

Madrid, España Chubb INA Holdings Inc. A tiempo completo

**About the role**:
Based in Madrid and reporting to the Digital Lead & Global Service Teamlead. This role requires someone flexible, adaptable that can take ownership of his tasks/work and focused on providing excellence in Software Quality Assurance and Testing. Strong technical and analytical skills, ability to think outside of the box and to communicate well at all levels of the business.
You'll conduct mainly manual tests to ensure the product created by developers is fit for purpose and passes the testing criteria and success factors, as defined together with the business.

**Responsibilities**:

- Conduct a thorough analysis of the current processes within the Global Service Outwards department.
- Work with various stakeholders to identify detailed requirements for the new platform.
- Collaborate with the IT project team to ensure the database is built to spec and is user-friendly.
- Determine data migration requirements and oversee the migration of data from the current system to the new database.
- Analyze and create new business processes based on the capabilities of the new platform, in order to improve efficiency and streamline workflows.
- Investigate complex issues identified and if appropriate raise as defects in JIRA
- Accountable for Functional and System Integration Testing against previously defined and signed-off business requirements, functional specifications or user stories
- Accountable for the elaboration of test scenarios, test scripts and testing evidence to ensure those meet appropriate levels of control for quality, risk and audit purposes
- Provide training and support to end-users.
- Lead and participate in Test Working Groups, Integrated Test Teams, Trainings/Demonstrations and reviews
- Perform weekly project UAT reporting
- Ensure the database is meeting the needs of the department and make recommendations for improvements as necessary.
- Actively contribute during sprint retrospectives
- Focus on delivering business value through sound testing methods and principles

**Qualifications**:
**Desired Skills and Experience**:
**Desired Skills**:

- Working within your project team, create Test Plans which will identify the test strategy, objectives, workflows and acceptance criteria outcomes for any given project.
- Write end-to-end tests scenarios out of the user stories for users to be guided during acceptance testing.
- Work with the Development team to capture and/or re-use automated test cases for non-regression release checks.
- Author Test Reports which will contain detailed and unambiguous results of testing, and present to project team for consideration.
- Conduct Manual and Automated Regression, Non-Regression and Integration testing on Websites and API's.
- Perform a wide range of software testing techniques, including Stress, performance and Functional testing. Support the business in completing UAT and undertake such test when required

**Professional Experience**:

- Business level of English is a must
- Good level of Spanish or German is desirable
- Experience with Mirosoft Visio is desirable
- Experience working on large-scale IT projects, preferably involving database and platform implementation.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills to work effectively with a diverse team of stakeholders.
- Team player with a high level of initiative and drive
- Can traverse System Testing, System Integration Testing and User Acceptance Testing understanding the different requirements of each discipline
- Strong SQL experience and ability to understand and query databases effectively
- Ability to work independently and manage multiple priorities and tasks simultaneously.
- Experience working in a multinational organization preferred.
- A passion for taking ideas from inception through to enthusing users with confidence in the delivery

**What we offer in return**:

- 12-month temporary contract
- 29 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Life and accident insurance
- Meal allowance
- Pension plan
- Flexible compensation scheme
- Gympass
- Employee assistance program
- Comprehensive Learning & Development offer

Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, c

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