Help Desk Agent with High Level of French and
hace 2 semanas
Perfiles Ciberseguridad
De duración indefinida
Barcelona, Spain
Full-time
Competitive salary
- Incorporación inmediata
**¿Dónde trabajarás?**:
European independent provider of IT infrastructure services. Their mission is to help customers maximise the value of IT by advising on IT strategy, deploying and integrating appropriate Technologies.
**¿Qué harás?**:
- Your main responsibilities:
- Taking incoming customer calls and help clients with their IT technical problems.
- Handling challenging IT situations.
- Ensuring that service quality levels fully meet expectations.
- Show good communication skills, and provide excellent customer service responses.
**¿A quién buscamos?**:
- Have perfect knowledge of the following languages French and Portuguese.
- You have previous experience with or interest in IT would be a plus (training will be provided)
- You have experience in customer service is a plus
- You have high communicative skills
- You are a Team player
- You are motivated to learn
- You are a Customer oriented person
**¿Qué ofrecemos?**:
- What do we offer:
- Salary: 20535€ gross / year
- 2160€ / year in Ticket Restaurant (after probation period)
- Discounts in sport club and private insurance
- Language classes.
- Private health insurance after 3 months.
- Permanent Contract.
- Hybrid role 95 % WOF and 5 % OFFICE
**¿Necesitas + info?**:
Ruben Martinez- (+34) 93 606 57 00 (Ext.149)
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