Sales Support Representative
hace 2 semanas
The Job
Exciting opportunity within the Stichd Spain team. Purpose of the role is managing the complete order process and offering optimal service to our customers and sales force.
Your Mission
- Responsible for complete order process from intake until delivery of our goods in the stores
- Offering optimal service and support to our customers
- Managing complaints
- Supporting Sales Agents on the field with product information,
- Managing Accounts Receivable
- Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc.
- Focus in ecommerce customers: manage the customers web assortment and give full support to develop this business area in the company.
Your Talent
- You have a Bachelor’s degree in Business Administration or an Economics/Sales & Marketing related field
- You have ideally 2 years experience in a similar Sales Support role, preferably in an international sales organization, best if dealing with consumer goods or apparel products
- Experienced in MS Office (Excel, Word, Power Point) on a proficient level, and experienced with an ERP system (preferably SAP)
- You are fluent in English (both written and spoken).
- You are a typical, self-starter, eager to learn, self-confident, not afraid to speak up.
- You have a hands-on and pro-active mentality.
- Structured and able to think in processes (think and do mentality)
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