Content Coordinator French Language to H&m Omni
hace 3 semanas
**Company Description** At H&M Group, we are here to inspire people around the world to express their personality through fashion and design by making a more sustainable lifestyle exciting and accessible for everyone - regardless of style or budget. To get there, we have set the 2030 Goals for People, Planet and Growth, ensuring that we can continue leading our industry towards a sustainable future and creating long-term profitable growth.**
**In the coming years we focus on elevating the full H&M experience in the eyes of the consumers through Product, Experience and Brand, guided by our Brand Plan. Do you want to be part of making us succeed?**
On this journey we´re all working together to create the best omni customer offer for our customers and as a Content Coordinator you will be a key player in making this happen. Together with the rest of the Customer Activation team within Omni Sales Team you will work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work.
Key responsibilities include:
- Proofreading all translated and SEO related copy (based on brand guidelines and tone of voice) to secure a relevant message for customers in the local market.
- Being fully immersed in the local daily social publishing plan to understand all global and local content (Facebook, Twitter).
- Publishing global and local content on local social pages (Mainly Facebook, X).
- Being the point of contact for Customer Service and PR in case of negative customer engagement in social media.
- Writing copy in French for internal communications related to store information, newsletter, landing pages, local customer communication needs etc.
- Setting KPIs and goals for organic social content and following up.
**Qualifications**
Education & Skills
- Marketing or Copy degree/relevant qualifications - if not, at least 3 years of experience in copy and social content roles in agency or client side (preferably fashion)
- Great language skills in French and English
- Used to writing about fashion
- Have worked with publishing of social content in Facebook, Twitter
- Good understanding of marketing content and digital channels
- Structured, organized and efficient
- Good analytical ability and insights driven
Experience
- Copywriter/Proofreader as well as social channels experience from fashion retail and/or creative agency
- At least 3 years of working experience in above areas
- Have experience from handling fashion copy and translations for digital channels
- Have experience from managing organic social media accounts for the biggest social platforms
- Have experience from coordinating with many stakeholders and teams
**Additional Information**
This is a permanent position based in Barcelona, Spain and we offer a local contract.
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