Manager, HR Shared Services

hace 6 meses

Madrid, España IQVIA A tiempo completo

**Responsibilities**
- Provide support and guidance to Junior members of an HR team in their day-to-day operational roles.
- Support the continuous improvement of the HR function through development and implementation of HR programs in an assigned geography or business line.
- With limited guidance, provide comprehensive HR support to employees and management across assigned service areas, business units or departments.
- As HR Shared Services Manager, with guidance, provide expertise, support and advice to assigned management teams either locally, regionally, globally or by function.
- Develop strong and effective team relationships with HR specialist functions/Centers of Excellence, e.g., HRSS Tier 1, HR Partner Teams, Payroll & Benefits etc.
- Support line managers in the process of new employee orientation where appropriate.
- Conduct ad hoc reviews as directed and propose recommendations in handling employment legislation, compliance, HR systems, practices and procedures and, with guidance, provide support and education to line management.
- Participate as assigned, with mínimal supervision, in working with senior HR team members for the day-to-day development and implementation of redesign and new local and global HR initiatives.
- With guidance, act as the tier 2 POC to assigned business areas.
- Work with more experienced HR team members on organizational effectiveness and partnering change management efforts associated with reorganizations, mergers/acquisitions and transfers to ensure compliance to local legislation.
- Provide reports and analyses as requested by senior management.
- Manage HR-related queries and may work independently or in conjunction with senior members of the HR team and line management on issues.
- Manage staff in accordance with the organization's policies and applicable laws. Responsibilities include hire, firing and coaching employees; planning, assigning and directing work; appraising performance and guiding professional development; addressing employee relations issues.
- Motivate employees to meet operational objectives by fostering an environment of teamwork and cooperation.
- Scope of Countries - Spain & Portugal.

**Qualifications**
- Bachelor's Degree Req
- 4-6 years of experience in HR function, added advantage of having shared services experience.
- Equivalent combination of education, training and experience Req
- Extensive knowledge of local and relevant employment legislation
- Effective leadership skills & Excellent problem solving, judgment and decision making skills
- Good presentation & Influencing skills
- Strong verbal and written communication skills and very good interpersonal skills
- Proficient in Spanish & English Language.
- Ability to analyze data and recommend/implement solutions to operational problems
- Ability to work well independently and within a team
- Strong attention to detail & Good ability to work in a matrix environment

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