![Henderson Scott](https://media.trabajo.org/img/noimg.jpg)
Freelance SAP Service Manager
hace 6 días
**Freelance SAP Service Manager - 12 Months + - Madrid**
**Responsibilities**:
- ** Service Delivery Oversight**:
- Manage the end-to-end delivery of SAP services, ensuring adherence to service level agreements (SLAs) and client expectations.
- Collaborate with cross-functional teams to address and resolve issues, ensuring seamless service delivery.
- ** Client Relationship Management**:
- Build and maintain strong relationships with clients, understanding their business needs and ensuring SAP services align with their strategic objectives.
- Act as the primary point of contact for clients, addressing inquiries, concerns, and providing regular updates on service delivery.
- ** Team Leadership**:
- Lead a team of SAP professionals, fostering a collaborative and high-performance work environment.
- Provide guidance and mentorship to team members, promoting skill development and career growth.
**Qualifications**:
- Proven experience in SAP service management, with a focus on service delivery and client satisfaction.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills for effective client interaction.
- Demonstrated ability to drive continuous improvement initiatives.
- Bachelor's degree in a relevant field; SAP certification is a plus.
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