Museum Coordinator

Description

The Ocean Race Museum, established in 2012, captivates visitors with the race saga and nautical innovations from 1973 to today. Immerse in human endeavor through interactive exhibits, games, and scale models. A substantial part of the museum focuses on marine ecosystems and advocates for ocean health.

Apart from self-guided tours, The Ocean Race Museum provides guided visits, simulator experiences, race boat exploration, and on-site shopping for regatta merchandise and Helly Hansen apparel. Exclusive Race Control tours are available, and weekly activities include school visits, public events, birthdays, and corporate events.

It's worth noting that The Ocean Race Museum ranks as the 9th out of 245 activities on Tripadvisor's list of "Things to Do in Alicante"

If you aspire to be part of this incredible project, contribute to its growth, and play a role in its success, this is the place for you Moreover, joining means becoming a part of The Ocean Race Family, i.e., the multinational team of The Ocean Race. The organization's offices are situated in the same building as the museum, serving as the global headquarters for coordinating the race worldwide, spanning various departments such as events, sustainability, commercial, marketing, and race management. During the last race, the team consisted of around 120 individuals from over 30 different nationalities

Currently, we are actively seeking two Museum Coordinators, one Store Coordinator, and several Front Desk Coordinators to cover specific days.

**Winter Schedule - 25 Sept - 25 June**:

- Wednesday - Thursday: 10.00 - 16.00h
- Friday - Saturday: 10.00 - 18.00h
- Sunday: 10.00 - 14.00h

**Summer Schedule - 26 June - 24 Sept**:

- Wednesday, Sunday: 11.00 - 15.00
- Thursday, Friday - Saturday: 11.00 - 19.00h

**Museum Coordinator - Front Desk**

Our Museum Coordinator - Front Desk will play a pivotal role in welcoming visitors to our exceptional Museum. The responsibilities include managing Museum installations, overseeing the reception desk and ticket sales, planning and promoting Museum activities, and generating reports, among other tasks.

**Public Attention**:

- Welcome visitors and provide information about the museum and its activities.
- Manage and sell tickets.

**Museum Facility Management**:

- Oversee the opening and closing of Museum facilities, including managing lights, windows, blinds, doors, and other access points.
- Ensure proper use and maintenance of facilities, equipment, furniture, and the building, advising the maintenance team.

**Development, Management, Planning, and Promotion of Museum Activities**:

- Drive promotion, planning, and organization of activities to boost visitor attendance.
- Execute school outreach plans, scheduling visits with various entities.
- Collaborate with The Ocean Race for workshop design and execution.
- Manage an activities outreach plan, encouraging collateral use of museum spaces.
- Coordinate third-party events, aiding guests in space utilization.
- Establish a database, send communications, and contribute to museum promotion across digital and analog platforms to enhance visitor numbers.

**Development of Reports and Analysis**:

- Prepare statistical analysis of the Museum

**Other Responsibilities**:

- Support other team members with group accompaniment, guided tours, merchandise sales, or assistance in the museum, as required.
- Provide assistance to The Ocean Race central team (event) when needed

Minimum requirements
- Strong communication skills and experience in customer service.
- Academic background in tourism, education, sports, events, or related fields is highly valued.
- Proficiency in both Spanish and English is a requirement, and knowledge of other languages is considered an asset.
- Familiarity with event management and group activity coordination.
- Competent in using office tools.
- Social media competencies.
- Proactive and positive mindset.
- Commitment to the company.

Details
- CATEGORY- Customer service- SUBCATEGORY- Customer service- SECTOR- Advertising, PR and events- WORKDAY- Half-time- PROFESSIONAL LEVEL- Employee- DEPARTAMENT- Customer Service