Travel Consultant

hace 3 semanas

Barcelona, España American Express Global Business Travel A tiempo completo

This position is part of an international multi linguistic team servicing 15 markets across the EMEA region with primary focus on creating extraordinary customer experiences and providing exclusive service.

The individual in this position goes beyond the traditional travel booking of air/rail, hotel and car to provide analytical travel consulting.

As part of a development plan, there could be the possibility of working on additional short-term projects for each market.

RESPONSIBILITIES
- Booking of air/rail/, hotel, car and other services related to a business trip including the understanding of Farenotes and rebookings
- Providing proactive consulting to ensure that the best “logical” price suitable for the trip, traveler and corporation has been obtained
- Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution.
- Ensuring customers’ needs and special contracts/deals between clients & suppliers
- Acting according to American Express processes, i.e. offering our preferred suppliers
- Taking care of quality & feedback
- Observing standards/guidelines
- Ability to work in a goal oriented service environment (both sales & service goals)

REQUIRED QUALIFICATIONS
- Minimum 2 years experience in Amadeus
- Amadeus proficiency in creating air, hotel and car bookings is a must
- Bachelor level degree or proven relevant experience
- Native or fluent level of English
- Flexible approach to working hours (rotations incl. weekends and 3/4 times a year night shift)
- High knowledge of any other languages beneficial
- Minimum of 2 years experience in a similar position within the business travel industry
- Excellent customer service skills with orientation on quality
- Both excellent written and verbal communication skills
- High knowledge of international geography
- Research / information gathering and problem solving skills
- Positive and proactive attitude
- Flexibility
- Ability to work on own initiative or as part of a team where required
- Respectful/friendly
- Self-starter and excellent time management skills
- Tourism degree
- Previous experience of servicing in an exclusive or dedicated client platform
- Computer skills (Microsoft Office,)
- Experience in a contact centre environment of advantage

LI-JB2

Location

Spain - Barcelona

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement

  • Travel Consultant

    hace 11 horas

    Barcelona, España BCD Travel A tiempo completo

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!Travel Agent (Hybrid)Full time, Barcelona, SpainAs a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Travel Consultant

    hace 8 horas

    Barcelona, Barcelona, España BCD Travel A tiempo completo

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel Agent (Hybrid)Full time, Barcelona, SpainAs a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer...

  • Travel Consultant

    hace 1 mes

    Barcelona, España BCD Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD** **Travel Agent** *** **(Hybrid)** - Full time, Spain_ - _Having strong English language is a requirement_ As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España FCM Travel Spain A tiempo completo

    WHO ARE WE ? FCM Travel is one of the largest and fastest-growing global business travel management companies. In Barcelona, we are united by a single mission : developing and ensuring the best services and technology products to support business travelers around the globe! YOUR MISSIONS As a member of the customer service team, you are the dedicated...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España FCM Travel Spain A tiempo completo

    WHO ARE WE ? FCM Travel is one of the largest and fastest-growing global business travel management companies. In Barcelona, we are united by a single mission : developing and ensuring the best services and technology products to support business travelers around the globe! YOUR MISSIONS As a member of the customer service team, you are the dedicated...

  • Senior Travel Consultant

    hace 2 meses

    Barcelona, España BCD Travel Corporate A tiempo completo

    **Bring your passion and energy to our growing team. We’re hiring!** **Senior Travel Consultant (French speaker)** - Full time, remote in Spain or office based in Barcelona_ As part of Operations Team, you will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including travel details...

  • Senior Entertainment Travel Consultant

    hace 2 meses

    Barcelona, España BCD Travel Corporate A tiempo completo

    **Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!** **Senior Entertainment Travel** **Consultant** **(** **Hybrid** **)** **_ Full time, _** **_hybrid, based in _** **_Barcelona_** Lights, Camera, and Action! Are you passionate about television and film? This is a fantastic opportunity for experienced Travel...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España Hiring. Executive Search A tiempo completo

    Business Travel Consultant Barcelona Barcelona, Catalonia, ES En HIRING Executive Search buscamos a un Business Travel Consultant para una importante agencia de viajes ubicada en Barcelona. Tus responsabilidades serán: Gestión y asesoramiento a clientes. Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de...

  • Conseiller de Voyages/travel Consultant

    hace 1 semana

    Barcelona, España BCD Travel Corporate A tiempo completo

    **Bring your passion and energy to our growing team. We're hiring!** **Conseiller de Voyages (Remote)** - Full time, based in Spain or _France_ As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and...

  • Travel Consultant

    hace 1 semana

    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 1 semana

    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 3 semanas

    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 2 semanas

    Barcelona, Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for youAbout Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 4 semanas

    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 4 semanas

    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 2 semanas

    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Travel Consultant

    hace 1 semana

    Barcelona, España Booking with Brooke A tiempo completo

    Are you passionate about travel and enjoy helping others plan their dream getaways? Do you have a knack for finding the best deals and love the idea of exploring new destinations? If so, we have the perfect opportunity for you!About Us:We are a leading travel agency leveraging cutting-edge technology to revolutionize the way people book their vacations. Our...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España Hiring. Executive Search A tiempo completo

    En HIRING Executive Search buscamos a un Business Travel Consultant para una importante agencia de viajes ubicada en Barcelona.Tus responsabilidades serán:Gestión y asesoramiento a clientes.Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de ofertas y atención al cliente.Garantizar la gestión operativa y...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España Hiring. Executive Search A tiempo completo

    En HIRING Executive Search buscamos a un Business Travel Consultant para una importante agencia de viajes ubicada en Barcelona.Tus responsabilidades serán:Gestión y asesoramiento a clientes.Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de ofertas y atención al cliente.Garantizar la gestión operativa y...

  • Business Travel Consultant

    hace 2 semanas

    Barcelona, España Hiring. Executive Search A tiempo completo

    En HIRING Executive Search buscamos a un Business Travel Consultant para una importante agencia de viajes ubicada en Barcelona. Tus responsabilidades serán: Gestión y asesoramiento a clientes. Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de ofertas y atención al cliente. Garantizar la gestión operativa y...