Program Assistant, Real Estate Programs

hace 6 meses

Madrid, España IE University A tiempo completo

Overview:
The Assistant to IE School of Architecture and Design will help the Associate Dean and the Associate Director of the School and Junior Manager with the day to day issues related to the Real Estate programmes of the School.

His/her primary responsibility is to guarantee the efficient flow of the daily operations of the masters and degrees. The Assistant will report to the Associate Dean and Associate Director of the School and Junior Manager. He/she will work along with faculty, professors, and students to ensure an optimal development of the programs.

**Responsibilities**:

- Administrative tasks_
- Help with the day to day administrative tasks such as: fill in expenses, book rooms for meetings, preparation of materials for meetings and the running of the day to day of programs
- Liase with travel agency to manage the booking of flights and accommodation for faculty
- Manage the requirements needed for the implementation of VC sessions for masters, and for any other courses that may require online support, for instance VC sessions on Saturdays
- Interaction with Students:_
- Meet with students in order to solve issues, offer advice, or give support with empathy and sensitivity on a daily basis.
- Manage the relationship with students proactively.
- Offer support to students facing academic difficulty in F2F periods and online periods
- Identify ways to improve the student experience.
- Interaction with Professors and other departments:_
- Under the coordination of the Associate Dean and Assoiate Director of the School, liaise with professors to communicate specific student or sections situations and to manage all issues related to the courses,
- Assist the Junior Manager in the preparation of materials for coordination with Academic Directors and the Admissions, Marketing, Planning, Documentation, Student Services, Campus Life, and Maintenance Departments in the development of the programs.
- Help with Graduation celebrations and School events, the post holder will be required to oversee events activities, ensuring that adequate resource is available and plans are put in place to guarantee success.
- Internal Development:_
- Work together with other Program directors and Assistants with professionalism and maturity.

Qualifications:
**Requirements**:

- At least 3 years of experience and Master´s degree (preferable).
- Extremely organized and very detail‐
- International profile and experienced in working with other cultures.
- Very high level of English and Spanish is a must.
- Have a positive and proactive attitude, service and student‐
- Show initiative to approach challenges with an open mind

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