Global Digital Director

hace 3 meses

Barcelona, España KOSMOS KINGS LEAGUE A tiempo completo

**About the Kings League**
Created and organized by Kosmos, the Kings League has become a global phenomenon that has revolutionized the way we understand football and sports. A new 7-a-side football league with teams chaired by the world's best streamers and content creators, with revolutionary rules aimed at uniting the best of football with the latest trends in esports and new ways of communicating and understanding the world. In this sense, the Kings League has not only managed to "reimagine the game," but has also elevated sport and entertainment to a new dimension, making it more accessible to all audiences.

**Main responsibilities**

**CRM Management**:

- Develop and implement CRM strategies to enhance customer relationships and drive customer retention.
- Utilize CRM tools to analyze customer data, segment audiences, and personalize communication for targeted campaigns.
- Collaborate with cross-functional teams to ensure seamless integration of CRM systems with other business processes.

**Digital Product Development**:

- Oversee the development and maintenance of digital products, including websites and mobile apps.
- Work closely with the development team to ensure user-friendly interfaces, optimal functionality, and alignment with business goals.
- Conduct market research to identify trends and opportunities for digital product improvement.

**Marketing Campaign Execution**:

- Monitor campaign performance, analyze key metrics, and provide actionable insights for continuous improvement.
- Collaborate with the marketing team to ensure consistent branding and messaging across all digital channels.

**CRM Management**:

- Develop and implement a comprehensive CRM strategy aligned with organizational goals.
- Identify key customer segments and tailor strategies to meet their unique needs.
- Analyze customer data to identify trends and segment the customer base for targeted marketing campaigns.
- Develop personalized and relevant communication strategies for different customer segments.

**Data Analysis and Reporting**:

- Utilize analytics tools to track and measure the performance of digital initiatives and marketing campaigns.
- Generate regular reports and present insights to the management team, highlighting areas for improvement and success.

**Collaboration and Communication**:

- Collaborate with cross-functional teams, including marketing, IT, sales, and customer support, to ensure alignment and integration of digital strategies.
- Communicate effectively with internal stakeholders and external vendors to drive successful digital initiatives.

**Requirements**:

- Bachelor's degree in Marketing, Business, Digital Marketing, or a related field.
- You have demonstrated at least 5 years in digital management, CRM, and digital product development.
- Advanced level of written and spoken English.
- Strong understanding of digital marketing principles and best practices.
- In-depth knowledge of CRM tools and technologies.
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration abilities.
- Updated knowledge of industry trends and emerging technologies
- If you are a strategic thinker with passion for digital innovation and customer engagement, and an enthusiastic and proactive professional who has a desire to learn and grow with us, we invite you to join our team and contribute to our company's digital success.

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