Fraud Analyst

hace 3 meses

Boadilla del Monte, España Santander A tiempo completo

Fraud Analyst

Country: Spain

**WHAT YOU WILL BE DOING**

**Santander Consumer Finance Global Services is looking for an Information Protection Analyst, based in our Madrid office.**

**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY**

**Santander Consumer Finance Global Services **focuses on business development related to consumer finance products, sales channels and commercial agreements with dealers, vehicle manufacturers or retail distribution establishments, as well as commercial functions associated with direct sales (branches, call centers or digital channels) and indirect sales (through third parties) of consumer finance products.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and business prosper. We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

**WHAT YOU WILL BE DOING**

As **a member of the Fraud COE team at SCF Global Services, we’ll look to you to enable the efficient management of efraud risk. You’ll provide an expert investigative, consultancy and advisory service by analyzing, researching, and evaluating efraud activity.**

We need someone like you to help us in different fronts:

- Carrying out investigations into fraud committed both internally and externally.
- Analyzing and reviewing fraud risks/trends on products and services, supporting a culture where each colleague takes ownership for risk and management control.
- Consulting and advising on potential weaknesses to mitigate risk to business areas.
- Working pro-actively and using your own initiative, taking responsibility of the overall customer experience and ensures customers receive a professional and efficient service.
- Write reports and document evidence, findings, and recommendations.
- Establishing and maintaining effective working relationships with key stakeholders and colleagues by advising on the prevention, containment and detection of fraud.

**EXPERIENCE**
- Minimum 1 years of experience in the position
- Must have previous experience of working within an e-commerce fraud prevention, with good investigative skills and excellent attention to detail.

**EDUCATION**
- STEM related career, Cyber certifications or similar.
- A plus: Any cyber/network security or IT audit/risk management Certification is a plus: CISSP, CEH, ISACA (CISM/CSX/CISA) or similar.

**SKILLS & KNOWLEDGE**
- Cybersecurity, focus on Technological Risk and Compliance
- Fluent English (at least B2+) and Spanish
- Team management
- Projects management
- Fluent communication, and capability to adapt to different levels
- Documentation and presentation skills
- Strong organization and planification skills
- Workload management ability
- Knowledge of Digital Fraud Analysis Tools is a plus.

**OTHER INFORMATION**
- Travel, mainly to European countries, if needed (normally not frequent).

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