IT Team Lead
hace 2 meses
If you're here, it's because you're looking for an **exciting ride**.
A ride that will fuel up your ambitions to take on a **new challenge and stretch yourself beyond your comfort zone.**
We'll deliver a **non-vanilla culture built on talent, where we work to amplify the impact on millions of people**, paving the way forward together.
**Not your usual app**. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
**What makes our ride unique?**
**Our culture and strong values.**
- We have an ''office-first'' culture and we place collaboration at the center of everything we do
- We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
**Our career development philosophy.**
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams
- We embrace opportunities to move the needle and make an impact beyond our scope.
**Our commitment to being a force for good.**
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.
We have a vision**:To give everyone easy access to anything in their cities. **And this is where your ride starts.
**YOUR MISSION**
To help us along this path, we are looking for passionate and experienced people to join our IT help desk team in Barcelona. Our help desk team is a core function of the IT organization and a key contributor in providing high-quality production support for our business-critical IT systems. We seek a highly skilled and motivated individual to join our global team as an IT Team Lead.
You will be responsible for finding and overseeing a diverse team of providers spanning 19 countries, ensuring the timely delivery of IT services with excellent leadership, organizational, and communication skills to coordinate tasks efficiently and maintain high-quality standards. You will play a crucial role in process design, budget review, task assignment, and fostering a positive work environment within the local teams.
**THE JOURNEY**
Lead and supervise a team of providers across 19 countries to ensure the punctual delivery of IT services, including responsibilities such as leading projects, hiring, onboarding, task assignments and more
Engage in discussions with providers to address concerns, provide feedback, and foster collaboration;
Review and manage the budget allocated, ensuring optimal resource utilization;
Establish and follow SLO and KPI to maintain the IT service;
Communicate change towards end users;
Design and implement processes to streamline IT service delivery and improve efficiency;
Conduct regular follow-up meetings to assess performance and identify areas for improvement;
Travel to various locations as needed to assess on-site operations and provide support;
Provide remote oversight and guidance to part-time providers, ensuring alignment with team objectives.
**WHAT YOU WILL BRING TO THE RIDE**
Bachelor's degree in Computer Science, Information Technology, or experience in the field;
Experienced in a leadership role, preferably in IT service delivery or a related field;
Ability to effectively manage a diverse team spread across multiple countries;
Willingness to travel occasionally to various locations for on-site assessments and team management;
Fluent in English; additional language proficiency is a plus;
Experience in project management;
Excellent problem-solving skills and technical mindset.
**We believe driven talent deserves**:
- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to
-
Data Team Lead-hibrido
hace 2 meses
Barcelona, España Venecia IT HeadHunter A tiempo completoEn Venice IT HeadHunter buscamos profesionales IT que tengan experiência como **Data Team Lead, **que estén ubicados en Barcelona para trabajar en modalidad híbrida Functions: - Responsable de la gestión funcional de un equipo de DATA. En este sentido es necesario que tenga conocimientos de datos y analítica avanzada, desde lo funcional a lo...
-
IT Support Team Lead Barcelona IT Solutions Company
hace 2 meses
Barcelona, España Page Personnel España A tiempo completoDirigir, planificar, supervisar y coordinar el equipo de soporte y servicios. - Garantizar el cumplimiento de los acuerdos de nível de servicio y los objetivos establecidos por el cliente mediante la medición y el seguimiento del rendimiento del servicio. - Gestionar el rendimiento económico del servicio, controlar riesgos y generar un plan de...
-
Team Lead IT Support
hace 19 horas
Barcelona, España papernest A tiempo completoWe are papernest Our ambition? To be the one and only platform to manage all the subscriptions with one single click. Since our launch in 2015 we haven’t stopped growing: we are now 1000 employees, 1M customers, we work in 5 European markets and we have offices in Paris, Reims, Barcelona and Warsaw. We have doubled in size each year and we are determined...
-
Recruiter Team Lead
hace 2 meses
Barcelona, España Prometeo Talent A tiempo completoAbout the company Prometeo, a leading IT talent management company, is seeking a Recruiter Team Lead with 3-5 years of experience in recruitment. As a Recruiter Team Lead, you will be responsible for managing a team of recruiters, developing and implementing recruiting strategies, and ensuring the timely and successful recruitment of top talent for our...
-
Engineering Team Lead
hace 2 semanas
Barcelona, España Dyrdek Machine, Llc A tiempo completoEngineering Team Lead Barcelona Barcelona, Catalonia, ES WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody. ...
-
Engineering Team Lead
hace 2 semanas
Barcelona, España Dyrdek Machine, Llc A tiempo completoEngineering Team Lead Barcelona Barcelona, Catalonia, ES WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody. ...
-
Engineering Team Lead
hace 4 días
Barcelona, España Flight Centre Travel Group A tiempo completoWhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody. WhereTo provides an AI-powered travel platform for corporate...
-
Engineering Team Lead
hace 4 semanas
Barcelona, España Product and Technology A tiempo completoOpportunity We are seeking an Engineering Team Lead with an active oriented mindset and a focus on building a quality team and product. The Engineering Team Lead will report to the Head of Engineering and will be responsible for managing the engineers on their team, driving accountability within their team, and will be responsible for the output of their...
-
Engineering Team Lead
hace 1 semana
Barcelona, España Product and Technology A tiempo completoOpportunity We are seeking an Engineering Team Lead with an active oriented mindset and a focus on building a quality team and product. The Engineering Team Lead will report to the Head of Engineering and will be responsible for managing the engineers on their team, driving accountability within their team, and will be responsible for the output of their...
-
IT Team Lead
hace 2 días
Barcelona, España Talent Match A tiempo completo¿Eres Team Lead y te apasiona la tecnología.NET? Si te motiva el reto de gestionar un equipo de programadores en una empresa puntera en el mundo del software, esta vacante es para tii! Uno de nuestros partners una compañía de software (empresa final) especializada en productos y soluciones de Digitalización busca hacer match con un/a Team Lead, para...
-
Engineering Team Lead
hace 4 días
Barcelona, España WhereTo A tiempo completo**Job no**: 520418 **Brand**: WhereTo **Work type**: Full time **Location**: Spain - Barcelona **Categories**: Information & Technology WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the...
-
IT Lead
hace 1 semana
Barcelona, España Veepee A tiempo completoThe ** vente-privee group** has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: **Veepee**. With Privalia, vente-exclusive, Designer & Friends, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the...
-
Engineering Team Lead
hace 3 días
Barcelona, España Studentuniverse A tiempo completoUpdate your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine searchWork typeRegionLocationBrandCategoryEngineering Team Lead Apply now Job no: 520418 Brand: Product and Technology Work type: Full time, Hybrid Location: Spain - Barcelona Categories: Information & Technology WhereTo is a...
-
Team Lead
hace 2 semanas
Barcelona, España The Yuki Company BV A tiempo completoYuki is one of the leading innovators in the domain of accounting and financial administration. We are rapidly growing and, as a product driven organisation, it makes us proud that our SaaS solution is used by nearly 75,000 entrepreneurs and more than 1,100 accountancy firms across The Netherlands and Belgium. At Yuki, 200 employees, of which 65+ in product...
-
Team Lead
hace 2 semanas
Barcelona, España The Yuki Company BV A tiempo completoYuki is one of the leading innovators in the domain of accounting and financial administration. We are rapidly growing and, as a product driven organisation, it makes us proud that our SaaS solution is used by nearly 75,000 entrepreneurs and more than 1,100 accountancy firms across The Netherlands and Belgium. At Yuki, 200 employees, of which 65+ in product...
-
Team Lead
hace 1 semana
Barcelona, España The Yuki Company BV A tiempo completoYuki is one of the leading innovators in the domain of accounting and financial administration. We are rapidly growing and, as a product driven organisation, it makes us proud that our SaaS solution is used by nearly 75,000 entrepreneurs and more than 1,100 accountancy firms across The Netherlands and Belgium. At Yuki, 200 employees, of which 65+ in product...
-
Data Team Lead
hace 2 semanas
Barcelona, España Ytech A tiempo completoYTech is a 100% Portuguese technological startup with a presence in the area of IT and Telecom offering solutions in Consultancy, Nearshore, and Turnkey Projects. Created in 2020, it has over 80 employees. We work side by side with our partners, relying on the most solid professionals in the technological area. Data Lead Experienced in leading a team of data...
-
Data Team Lead
hace 2 semanas
Barcelona, España Ytech A tiempo completoYTech is a 100% Portuguese technological startup with a presence in the area of IT and Telecom offering solutions in Consultancy, Nearshore, and Turnkey Projects. Created in 2020, it has over 80 employees. We work side by side with our partners, relying on the most solid professionals in the technological area. Data Lead Experienced in leading a team of data...
-
Engineering Team Lead
hace 3 semanas
Barcelona, España Studentuniverse A tiempo completoUpdate your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine searchWork typeRegionLocationBrandCategoryEngineering Team Lead Apply now Job no: 520418 Brand: Product and Technology Work type: Full time, Hybrid Location: Spain - Barcelona Categories: Information & Technology WhereTo...
-
Engineering Team Lead
hace 2 semanas
Barcelona, España Studentuniverse A tiempo completoUpdate your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine searchWork typeRegionLocationBrandCategoryEngineering Team Lead Apply now Job no: 520418 Brand: Product and Technology Work type: Full time, Hybrid Location: Spain - Barcelona Categories: Information & Technology WhereTo...
