Operations Supervisor
hace 3 semanas
Operations Supervisor is the main link between our company and current/potential customers having initial contact with them. He/she interacts with customers with a high level of professionalism and acts as a filter.
**Principal Duties and Responsibilities**
- Establishing primary contact with customers that send inquiries
- Identifying customers’ needs and wants, clarifying and filtrating information of the inquiry
- Using CRM to distribute the inquiries to Sales Agents, log and track inquiries
- Handling live chat on our websites.
**Qualifications**:
- Excellent command of the Polish and English languages; good command of Spanish is preferred
- Strong phone, verbal and written communication skills
- Good communication, coordination, and execution skills.
- Serious work, a strong sense of responsibility, and the courage to accept challenges,
- Strong customer service orientation,
- Ability to multi-task, prioritise and manage time effectively,
- Excellent listener and team player
- Between the ages of 22 and 35.
**Job Types**: Full-time, Contract, Commission, Permanent
**Salary**: 1,232.00€ per month
**Language**:
- Polish (required)
- English (required)
Work Location: One location
Application Deadline: 15/02/2023
Expected Start Date: 20/02/2023
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