Client Support

hace 6 meses


Madrid, España Winning A tiempo completo

Somos una empresa de consultoría que ofrece servicios de consultoría, formación, dotación de personal e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de complejos problemas de gestión hasta la transformación digital y tecnológica dentro de las organizaciones.

Nuestra MISION: Actuar científicamente con nuestros clientes, ajustando su modelo de negocio con el fin de crear ventajas competitivas permanentes. ENTREGAMOS PROBLEMAS COMPLEJOS.

Nuestra VISION: Somos un equipo con experiência consolidada en el mercado nacional e internacional en consultoría, formación, personal y servicios de investigación. Nuestra visión es que cada cliente y cada empleado encuentre en WINNING el camino a su éxito. **BECOME WINNERS TOGETHER**

Nuestros VALORES: Nos guiamos por los valores de pasión por lo que hacemos, poniendo siempre el máximo de nuestro know-how, experiência y compromiso en cada reto, dando siempre lugar a todos para participar y comprometerse, dentro de una postura de máxima profesionalidad, respeto y equidad.

Desde Winning Consulting estamos seleccionando un Client Support Consultant, para incorporarse a nuestro equipo en proyecto en importante entidad financiero, encargarse de los clientes de la sucursal de Italia.

**Responsabilidades**:

- Gestión de consultas,
- Incidencias y solicitudes relacionadas con el flujo de cash management para entidades corporativas,
- Generación de reportes,
- Identificación de puntos de mejora,
- Gestión de las necesidades de los clientes, así como sus expectativas.

**Requisitos**:

- Inglés y Italiano alto.
- Orientación al cliente.
- Alta sensibilidad al riesgo y gestión del estrés.
- Conocimientos en pagos SEPA, Direct Debit, Bacs, Chaps y Faster Payments, altamente apreciado.
- Manejo paquete Office.

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