Senior Support Engineer

hace 6 meses


Barcelona, España Seidor A tiempo completo

Estamos buscando un/a **Senior Support Engineer **para ampliar el equipo que tenemos en nuestras oficinas de **Barcelona **(posición híbrida con teletrabajo).***

**Para que nos conozcas un poco - SEIDOR**

En SEIDOR ayudamos a impulsar la transformación y la competitividad de nuestros clientes a través de la tecnología y la innovación, poniendo foco siempre en el valor de lo humano y comprometidos con el talento y el desarrollo sostenible.

Somos una organización diversa e inclusiva que creemos en la igualdad de oportunidades, y contamos ya con más de 4.000 profesionales en España, 8.000 en todo el mundo, en 45 países de Europa, América Latina, Estados Unidos, Oriente Medio, África y Asia,

Realizamos proyectos con impacto positivo a nível nacional e internacional en clientes de todos los sectores y trabajamos de la mano de los mejores líderes tecnológicos (como SAP, Microsoft, Salesforce, IBM, Google, AWS, Cisco, Adobe), siendo una de las compañías más reconocidas y premiadas por nuestros partners.

En SEIDOR creemos que, para hacer frente a los desafíos del mundo digital y a los nuevos retos que se plantean, debemos contar con los mejores aliados, las tecnologías líderes del mercado, y por encima de ello, con las mejores personas... por eso buscamos alguien como tú para que nos ayude a crecer y enseñarte a crecer y a ser líder en el futuro.

**¿Cuáles serán tus funciones?**
- Dar apoyo en la primera linea de suporte al cliente, ICT Service Desk
- Asistencia de servicios de soporte en el lugar de trabajo para el cliente: manejo de ordenadores de mesa, portátiles, partners, instalación y configuración de software; y soporte al cliente en general
- Asistencia de aplicaciones
- Colaboración y soporte en las operaciones del día a día del departamento ICT
- Soporte al cliente en IT para F4E.

**¿Qué ofrecemos?**

Aquí podrás desarrollarte y crecer profesional y personalmente desde el primer día, con el apoyo de un gran equipo con valores humanos compartidos. Además te ofrecemos:

- Contrato indefinido para incorporación en firma líder en proyectos tecnológicos
- Modelo de teletrabajo o híbrido en Barcelona (a elegir)
- Desarrollo personal y profesional, acompañado/a de personas que te inspirarán y de programas de formación que te ayudarán a sacar tu máximo potencial (SEIDOR Academy)
- Salario fijo más variable según la valía más “bonus” anuales adicionales, equipo de trabajo, móvil y otras ventajas.
- Excelente ambiente internacional de trabajo con entornos diversos.
- Cuidamos tu bienestar y te ofrecemos flexibilidad y conciliación
- Grandes oportunidades de crecimiento a muy corto plazo
- Eventos, programa “onboarding” para acogerte,

En SEIDOR crecemos gracias a ti y queremos que te sientas como en casa. Te presentamos nueve aspectos importantes de nuestra cultura que caracterizan a SEIDOR:
Si te encaja lo que te contamos, inscríbete a nuestra oferta y te contactaremos en breve

**¿Cómo pensamos que eres?**
- Tienes conocimientos de: Microsoft Windows technologies, Hardware (desktops, laptops, printers), Microsoft 365 Cloud services
- Confirguración, administracion y soporte de portátiles, impresoras y otros recursos compartidos en el entorno de trabajo
- Servisio al cliente incluyendo aspectos relacionados con la creación, mantenimiento, actualización, seguridad y confidencialidad de plataformas
- Habilidad para priorizar y organizar el trabajo, así como para entregar trabajos dentro del tiempo establecido
- Conocimiento en inglés

**¿Qué valoramos? (no indispensable)**
- Buena capacidad organizativa y resolutiva
- Habilidad para trabajar de forma autónoma y en grupos de trabajo



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