Service Manager Malaga
hace 3 semanas
**Descripción**:
En Grupo Digital seleccionamos para importante compañia del sector banca en MALAGA
**SERVICE MANAGER**
**INGLES alto imprescindible**
- As a service management specialist,
- you will be responsible that SCIB services and framework meets the domains needs and enable strategic business goals to be achieved.
- You will do this by ensuring the process's implementation is aligned with the defined standards and procedures.
We need someone like you to help us in different fronts:
Understanding of Information Technology Infrastructure Library (ITIL) concepts and functions,
Ubicacion MALAGA ** semipresencial ( 2 dias por semana )
**Requisitos**:
**Requisitos**:
Minimum 4 years of experience
- Be innovative and creative, to suggest improvement actions.
- Knowledge of Six Sigma, Kaizen, Lean Think out of the box Problem analysis and solving capabilities.
- Have a good communication & collaboration ability.
- Be able to adapt & embrace change.
- Be able to deal with complexity and uncertainty
- **Have a good level of English**:
- Team and Stakeholders Management Fluent in English. Knowledge of Spanish is an advantage
- Have experience reporting and analyzing KPI´s
- Have experience in process and procedure documentation.
- Elaborates Post - Mortem reports.
Conocimientos deseables (tecnología):ServiceNow (Intermediate)
En cuando a GRupo DIGITAL
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