Senior Platform Engineer
hace 3 semanas
Role: Data Centre Technician Location: Paris, France. Type: Contract Start date: ASAP Company: ZT Systems.
Our client is seeking a skilled Data Centre Technician to work on-site at their co-location in Grangecastel, Dublin.
**Responsibilities**:
- Performs diagnostics and troubleshooting following standard procedures, quickly identifies the root-cause of the issue, and replaces faulty components with mínimal customer and business disruption.
- Performs post-execution quality checks and verifies that grounding, staging, labelling, and cabling is set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs),
- Follows procedures to communicate, report, and escalate incidents to appropriate Management.
- Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings.
- Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others. Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data centre facilities.
- Learns the client’s business and maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
Conducts training on new issue resolution, new technical processes and amp; new tools Assists in conducting failure analysis on field issues until the root cause is determined New Product training for Data Centre Technicians. Assist Data Center Technicians with managing & resolving incidents, ensuring
mínimal impact on the customer.
**Requirements**:
- Exceptional server hardware knowledge with deep understanding of all component & system type failures
Ability to assist in conducting failure analysis on field issues. Ability to assist in tracking server fleet health to investigate emerging failure trends
(Problem Management), and validate that the client is maintaining customer SLA. Proven history in RCA and/or Failure analysis Solid experience with IPMI utilization in diagnostics Administer software tools (e.g.: diagnostics, tests, FW updates) Experience in real-time issue resolution during new deployments. Experienced with Windows Server OS & WinPE OS administration. Experience with Linux PXE services a plus. Basic Linux and Windows scripting experience. Network troubleshooting of Layer-1, Layer-2, Layer-3. Working knowledge of deployment technologies such as WDS, PXE, DHCP & FTP Virtual Machine set up and environment configurations. Ability to work autonomously and within a local or geographically dispersed team
environment. Provide timely, detailed, and accurate feedback to the Engineering teams on failures,
serviceability of servers, and system integration within the data centre.
Skills Required:
4+ years of experience as a data centre technician. Associate degree in computer science, computer engineering, Information technology or
equivalent experience preferred. CompTIA A+ or equivalent experience.
CompTIA Server+ or equivalent experience. CCENT or equivalent experience. Windows OS experience. CCNA certification preferred. MCP/MSCE certification preferred. Scripting experience preferred - PowerShell, Python, Bash.
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