L2 Euc Engineer

hace 2 semanas

Palma de Mallorca, España Akuaro Work SLU A tiempo completo

Our partner, a global provider of accommodation services for the travel industry, offering ground services such as hotels, transfers, and excursions, is seeking an Analytics Engineer to work in a Hybrid mode from Palma and join a dynamic and multicultural team

**Key Responsibilities**:

- Respond to service requests, resolve incidents, and technical issues.
- Inventory management and on-site technical support.
- Experience with Windows 10, 11, and knowledge of AD, AAD.
- Collaborate with Service Delivery teams and Senior Engineers to resolve complex incidents and requests.
- Identify problems and suggest process improvements.

**Key Requirements**:

- University degree or technical diploma in engineering, computer science, or related disciplines.
- Minimum of 2 years of technical support experience.
- Knowledge of Azure AD and networking.
- Experience in providing technical support to end users in PC and Mac environments.
- ITIL fundamentals and analytical skills.
- Strong communication and organizational abilities.

**What's in it for you?**
- This role can be based in Mallorca or remote around Spain.
- Competitive salary
- Flexible schedule
- 23 Days Annual leave + bank holidays
- Private Medical Insurance
- Subsidy to the employee with 25 eur/month.
- Agreement with gym membership.
- Subsidised canteen - Palma office
- Life and accident insurance 24/7

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