Sme + Lt Microsoft Dynamics CRM

hace 2 meses

Madrid, España Ironhack A tiempo completo

**#About Ironhack**

Our mission is to be the most outcome-driven institution in the world We’re a global marketplace for tech talent, where we offer tech bootcamps and partner with companies to impact the lives of our students in a meaningful way. We empower students to create a new career path in tech, get that next promotion, or start their own company.

Quick facts:

- We operate on 8 campuses worldwide
- We’ve graduated over 20,000 students
- We have 140 global team members
- We’re venture capital-backed

**#Why join Ironhack?**

Our culture is characterized by collaboration, which is the way we roll. We like to take on challenges with a smile on our face We work in flat hierarchies with open communication. Join Ironhack and we guarantee a bootcamp-paced learning experience in a high-growth environment, where we can change the future of education together

**#About the gig**

**#Responsibilities**

As a Subject Matter Expert, you will be responsible to deliver the following (non exhaustive):

- Have calls with external stakeholders involved in the bootcamp to understand their needs and define the scope of it.
- Detailed syllabus for a Microsoft Dynamics bootcamp, including learning outcomes, modules to be taught, assessment methods, etc.
- Develop the course materials for a self-paced prework and teacher-led and self-paced (combined) bootcamp materials.
- Develop exercises aligned with learning goals and lessons taught
- Develop tailored project briefs and project evaluation rubrics

If you're also interested in teaching the course, your responsibilities would include:

- Prepare lesson plans that are balanced and meet the needs of the group and adjust lesson plans to take account of learning success and difficulties
- Alternate between teaching in the classroom versus pairs or groups, giving clear instructions
- Oversee the whole academic experience of the Ironhack bootcamp
- Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students
- Challenge students to think strategically as they turn their ideas into rel user design projects
- Collaborate with Program Managers, Project Managers and the customer to ensure that students achieve their professional goals
- Administer assessment tasks and give students timely and accurate feedback on learning outcomes

**#Skills**
- **Experience**: at least 5 years of hands-on experience with Microsoft Dynamics, with a strong technical and admin focus
- **Technical Proficiency**:

- Proficient in Microsoft Dynamics CRM customizations, configurations, and integrations.
- Strong knowledge of workflows, plugins, Power Platform, and data management within Dynamics CRM.
- Experience with Dynamics 365 modules such as Sales, Customer Service, and Marketing is a plus.
- Licenses (not mandatory but a plus)
- Dynamics 365 Sales, Customer Service, or Marketing License
- Dynamics 365 for Customer Engagement Plan
- Power Apps License
- Admin and Developer Licenses
- Dynamics 365 Project Service Automation
- **Industry Expertise**: preferably experience in highly regulated industries where CRM is critical to customer engagement and data management.
- **Educational Background**: a degree in Computer Science, Information Systems or similar is preferred.
- **Content Creation Experience**: experience in creating content and materials for teaching or training purposes is highly valued. Teaching or training experience in a professional or academic setting is mandatory iif you are interested in the teaching role.
- **Communication Skills**: excellent written and verbal communication skills, with the ability to convey complex concepts in an easy-to-understand manner
- **Language**: fluent in English

Freelance agreement

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