Desktop Support

**Your mission**:
We are looking for a **Desktop Support** with a strong passion for problem solving and attention to detail to join the IT Services team in Málaga.

**What you'll do**:

- Installing and maintaining hardware and computer peripherals
- Installing and upgrading operating systems and computer software
- Troubleshooting networking and connectivity issues
- Troubleshooting hardware and software issues
- Managing IT Assets, corporate users, licenses
- Taking care of our Meeting Rooms
- Updating and maintaining all our corporate apps
- Technically supporting and empowering our employees

**What you bring**:

- Good English and/or willingness to improve
- Open-Mindedness, Proactiveness and Positivity
- Being able to come to the office 100% of the time
- 2 years of experience in Desktop Support area
- Ability to help others and being the first point of contact
- Kindness and empathy with users to solve their issues
- Passion for quality, details and continuous improvement
- Familiarity with open-source apps
- Happy to deal with continuous challenges in our environments

**Bonus Points**:

- Knowledge in Apple devices
- Experience in Jira and Confluence
- Experience with Networking Peripherals
- Slightly paranoid in Security and Privacy

**What we offer**:

- Challenging and exciting projects at an innovative international company that uses cutting-edge tech and Apple equipment
- Collaborative teams and agile multicultural environment
- Competitive salary with flexible compensation plan
- Flexible working hours and hybrid WFH model
- 25 paid vacation days + public holidays
- Private health insurance
- Relocation support
- Amazing office in Málaga city centre
- Free parking provided if needed
- Team building events, learning labs and corporate events
- Ongoing learning and professional development opportunities
- Office perks including games consoles, football table, books; fully stocked kitchen with unlimited coffee, organic fruit, ice-cream, etc

We are the partner that enterprise business comes to when they are seriously considering adding cryptocurrency to their financial infrastructure.

Our team works side by side with clients to customize our digital asset management software to their existing workflows. We transform traditional merchant services into bitcoin payment processing platforms.

As the world changes, we are ready to help you transition to the next step in financial technology.