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Tech Customer Support Renewable Energy
hace 2 semanas
We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy.
Tasks
In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of German and advanced English language skill.
Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The Technical Customer Support Representative Renewable Energy is responsible for using communication and troubleshooting skills to provide customer support to electrical installers and end customers of our client.
**Requirements**:
**Requirements**:
- \-A technical associate degree or equivalent combination of education is required. An electro-technical qualification is preferred or an (Higher) Electric Technical Vocational -Certificate / Diploma (CicloFormativoGradoSuperior) or comparable experiences.
- \-Basic understanding of mathematical concepts, including graphical representation of data
- Deeper interest of PV/Solar technology and systems: PV/Solar
- inverters, -modules, -monitoring & control, as also storage, and e-mobility systems, standards and normative requirements
- Required languages
- German - Native or bilingual
- Deeper interest in PV/Solar technology and systems: PV/Solar
- inverters, -modules, -monitoring & control, as also storage, and e-mobility systems, standards and normative requirements
**Benefits**:
- \- Permanent full-time contract.
- \- 5 weeks of training under contract
- .petitive salary of 25.000 euros.
- \- Sign bonus of 1.500euros divided into the first three months.
- \- Training start date 21/08/23 and training hours from 8 to 16. Possibility of working remotely.
Foundever's missionWe believe every organization can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX). Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
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