Front Desk Manager

hace 2 semanas

Madrid, España Page Personnel España A tiempo completo

Recepción de nuevos inquilinos, acompañamiento en los procesos de onboarding, check-in/ check-out y entrega de welcome pack y explicación de los servicios y espacios del edificio.
- Atención de dudas y consultas de inquilinos.
- Comunicar incidencias de inquilinos que no lo hagan por sus propios medios (aplicación, comunicación a técnico).
- Comunicación de incidencias de zonas comunes.
- Informar a conserjes externos de datos relevantes para el servicio.
- Supervisión de horarios de personal fijo externo (limpieza, Spa, piscinas) y de las visitas programadas de proveedores.
- Supervisión trabajo de limpieza y del buen estado de las zonas comunes junto al personal de mantenimiento.
- Recepción de proveedores.
- Gestión de altas y bajas en el sistema.
- Gestiones administrativas vinculadas al puesto.
- Apoyo a la gestión de los apartamentos turísticos, cuando sea necesario (atención dudas clientes, apoyo al check in y check out, supervisión de limpieza zonas comunes, apoyo a la gestión de incidencias).
- Control de accesos.
- Gestión de altas y bajas de servicios digitales (cerraduras, área de clientes, app de reservas y otros servicios).
- Apoyo logístico.

Recepcionista - Front Desk|Recepcionista - Front Desk
- Experiência en puestos administrativos / Recepción de Hotel o Apartamentos turísticos.
- Más de dos años de experiência en un puesto similar.
- Formación FP Administrativo, Turismo o similar.
- Nível de inglés avanzado C1
- Manejo de MS Office
- Vocación de servicio.
- Buenas habilidades comunicativas.
- Capacidad de gestión, organización y control.
- Capacidad de trabajo bajo presión.
- Gestión de conflictos.
- Persona proactiva y autónoma.
- Nuestro cliente es una compañía líder y en constante crecimiento del sector Real Estate.
- Trabajarás en uno de sus edificios enfocados a larga estancia y alojamientos turísticos.
- Estarás ubicado/a en la recepción del edificio y serás la persona responsable del control del mismo.
- Darás soporte al departamento de Asset Management.
- Oportunidades de carrera y desarrollo profesional.
- Contrato indefinido con cliente final.
- Salario: 20.000 - 24.000 € B/A.
- Horario: 9 a 18 o 10 a 19 y viernes hasta las 17 horas.

Desde Page Personnel buscamos un perfil de Front Desk Manager - Recepcionista con inglés muy avanzado para empresa líder y en crecimiento del sector Real Estate.

Front Desk Manager - Recepcionista

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