Sharepoint/onedrive Infrastucture Support

hace 4 meses


Madrid, España BNP Paribas A tiempo completo

**GRUPO BNP PARIBAS**

BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.

In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.

BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.

**ENTITY: PLATFORM IT**:
The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.

**AREA**:
The BNP Paribas Group is one of the largest international banking networks, with a presence in 72 countries. The organization is an international financial services group, with more than 200,000 employees with solid roots in Europe.

The BNP Paribas Group is organized around two main activities: Retail Banking and Corporate & Institutional Banking (CIB).

The IT production has two main entities ITGP and ITO, with a main governance lead by ITGP.

**ITGP Digital Working**

ITGP Digital Working is responsible to provide IT Services to our clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Infrastructures (Active Directory, Messaging, Instant Messaging, Desktop...) as well as elements of the Global Services organization.
- On Site Services: From 09:00 to 18:00
- On Call Services

**ABOUT THE ROLE**:
**MISSION**:
**RESPONSIBILITIES**:
As a SharePoint Engineer:

- You will be responsible for ensuring the smooth running of SharePoint infrastructures.
- You will be in contact with the publisher (Microsoft) for incidents requiring their intervention.
- You will be responsible for managing level 2 to level 3 incidents (technical and functional).
- You will comply with the SLA of incidents assigned to you.
- You will oversee and coordinate patch and security package delivery activities for the various platforms (based on security vulnerabilities reported by Microsoft).
- You will communicate effectively with internal and external stakeholders, providing regular updates and feedback on the status of the product (OneDrive/SharePoint) and its evolution, and communicating on any issues.
- You will prepare and present accurate and comprehensive reports on performance, quality, and service availability.
- You will identify and implement opportunities for improvement and innovation in delivery processes and practices.

**REQUIREMENTS**:
**Training**:

- Strong knowledge of SharePoint: SharePoint Server XX, 2016/201/SE
- Technical expertise in operational systems: Windows Server 2020,2019, 2016, 2012
- SQL server XXX
- API SharePoint On premise.
- Technical expertise in the following languages: PowerShell and PowerShell for SharePoint Online (Pnp,Spo,Csom ), C#, Rest API, JavaScript, JQuery, VB.Net, JSON, XML, SPFX.
- Strong knowledge of IT service delivery methodologies, frameworks, and best practices, such as ITIL, Agile, or DevOps.
- Excellent communication, interpersonal, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.
- Strong analytical, problem-solving, and decision-making skills, with the ability to handle complex and ambiguous situations.
- High attention to detail, quality, and accuracy.
- Ability to work independently and collaboratively, under pressure and with tight deadlines.

**EXPERIENCE**:

- A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience."

**Languages**: High English spoken and written fluent (B2/C).

**SKILLS**:

- **Transversal & Behavioral**:

- Proactivity
- Adaptability
- Analytical Ability

**BENEFITS**:

- Training programs, career plans an



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