Customer Service with Native Level of French
hace 1 mes
**¿Dónde trabajarás?**:
Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering.
**¿Qué harás?**:
- As a Customer Service Representative:
- You will process, monitor and follow up customers' purchasing orders
- You will ensure effective service and administrative support for the assigned customers
- You will provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies
- You will handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
- You will receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships
- You will establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities
**¿A quién buscamos?**:
- You are the person we are looking for if:
- You have a Native or C2 level of French
- You have an Advanced level of English
- You have at least 1 or 2 years experience in administration/ customer service/ logistics
- You are available to work in Terrassa 2 days per week
**¿Qué ofrecemos?**:
- What is offered:
- A permanent full-time job of 40 hours per week
- WFH policy to be applied; after 3 months of trial period
- Schedule: 8 - 17h (1h flexibility), from Monday to Friday- Hybrid work model (work from home 2-3 days per week)
- Training and internal growth opportunities
- Shuttle from Pl. España to the organization in Terrassa
**¿Necesitas + info?**:
Ruben Martinez- (+34) 93 606 57 00 (Ext.149)
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