Customer Success Smb

hace 1 mes


Sant Cugat del Vallès Barcelona provincia, España Alpega Group A tiempo completo

The Alpega Group is looking for a Customer Success Representative for the Iberia Market. This role will be part of the sales organization in Alpega.

**WHO ARE WE**

The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation processes, with 35+ years in the business.

Find more about our clients and services here:
Alpega Group: control your supply chain with Alpega TMS.

You speak English and Spanish ( Portuguese is a plus) and you would like to be part of an international company? Do you want to play an active part in shaping the landscape of the transport industry as part of a SaaS company?** Become our new Customer Success Representative** As such, you will join our Freight Exchange (FX) Business and you will be an important member of our organization.

**ABOUT THE ROLE**
- Take care of our customer portfolio
- **You will focus in contract renewal, retention and upsell of existing clients (B2B)**:

- Solve customer concerns and escalate issues when appropriate.
- Take ownership of new customers by **onboarding** and helping them configure their accounts.
- Implement customer development strategies by taking care of the clients in initial guidance, technical support and training services.
- Support the Controlling Department in the process of cancellation, cash collection and debt mediation.
- This role requires the ability to attend industry events and perform on-site client visits as needed

**WHAT WE LOOK FOR IN YOU**
- Previous experience working in sales is ideal.
- **Fluent English and Spanish**:

- **Fluent in Portuguese is a plus**:

- You will need to live within travel distance of Barcelona
- Resourceful and highly motivated, with a focus on client satisfaction.
- Team player able to build good relationships with team and clients.
- High accuracy standards.
- Experience with Salesforce will be a plus.
- Please, submit your resume in English

**WHAT WE OFFER YOU**
- **This is a temporal contract covering a long-term illness** - with potential to become permanent part of the team.
- **A competitive salary package, with additional legal benefits focused on your well-being, work flexibility and career growth.**:

- Gaining experience in the supply chain and logistics, with a dynamic business growth and agile way of working.
- **Hybrid working model, focused on flexibility**:

- An international working environment, with over 40 nationalities in the Alpega Team.
- You will be able to impact the future of sustainability in the transportation industry, both for our clients and as well with our internal initiatives.

Learn more about Life at Alpega

Our commitment to you
- The Alpega Group has 500 collaborators with over 40 nationalities, based in our different locations. We are a global team, with different backgrounds, races, faiths and genders. We commit to ensuring that everyone feels included, has opportunities to learn and grow and is happy at work._



  • 08195 Sant Cugat del Vallès, Barcelona provincia, España Alpega Group A tiempo completo

    The Alpega Group is looking for a ustomer Success Representative for the French Market. This role will be part of the sales organization in Alpega. **WHO ARE WE** The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation...


  • 08195 Sant Cugat del Vallès, Barcelona provincia, España Alpega Group A tiempo completo

    The Alpega Group is looking for a Customer Success Representative for the Iberia Market. This role will be part of the sales organization in Alpega. **WHO ARE WE** The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation...


  • 08195 Sant Cugat del Vallès, Barcelona provincia, España Alpega Group A tiempo completo

    The Alpega Group is looking for a Customer Success Representative for the Iberia Market. This role will be part of the sales organization in Alpega. **WHO ARE WE** The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation...


  • 08195 Sant Cugat del Vallès, Barcelona provincia, España Alpega Group A tiempo completo

    The Alpega Group is looking for an Customer Success Representative. This role will be part of the Sales team in Teleroute and can be based in Barcelona. **WHO ARE WE** The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Drive Business Growth as a Customer Success RepresentativeWe're seeking a highly motivated and results-driven Customer Success Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for executing and achieving sales quotas and targets, focusing on SMB sales through outbound activities to a set of SMB...


  • 08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    The Company: Position Background: They ensure that the offers to customers are financially sound, legally and internally compliant as well as consistent with customer expectations. They are recognized experts for their supporting tools, compliance and supporting deal approval processes. They understand financial flows, cross-departmental links and...


  • Barcelona, España Join Our Team A tiempo completo

    Beyond is the global leader in revenue management, helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals. Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of...


  • 08195 Sant Cugat del Vallès, Barcelona provincia, España Alpega Group A tiempo completo

    The Alpega Group is looking for a Marketing Operations Manager to lead and optimize our marketing growth strategies across brand awareness, demand generation, ABM and customer retention. In this role, you will manage a team of four and be responsible for driving operational excellence across our marketing initiatives, ensuring seamless execution,...


  • Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    .The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...


  • Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG).More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans.However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...


  • Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...


  • Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...


  • Barcelona, España Cledara A tiempo completo

    **The Company**: Cledara helps businesses take control of their software subscriptions. By giving them visibility of their software, cutting excess spend, and streamlining admin we help them focus on the things that matter. With 1,000+ customers in 32 countries and 6,000+ software vendors, we’re one of the world’s leading software management...


  • 08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    At HP, our ambition is to become the world’s most sustainable and just technology company. Sustainable Impact is fundamental to HP’s reinvention journey - fuelling our innovation and growth, strengthening our business for the long term, and enabling us to develop and deliver the best solutions for our customers. We are committed to developing and...

  • Customer Success

    hace 6 meses


    Barcelona, España Lengow A tiempo completo

    **Lengow, an intelligent and automated e-commerce platform**: Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc. This internship is based in **Barcelona.** The Customer Success Team is...


  • Sant Gregori, Girona provincia, España Fedrigoni A tiempo completo

    Passionate about driving results? Be ready to leave your mark. At Fedrigoni, we have a strong ambition to amaze the world - by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. - Discover extraordinary*...

  • Customer Success Coach

    hace 4 semanas


    Barcelona, España Arena A tiempo completo

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...

  • Customer Success Coach

    hace 4 semanas


    Barcelona, España Arena A tiempo completo

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...