I sdsmalaga service

hace 3 semanas


España Santander A tiempo completo

I_SDSMalaga_Service & Delivery Management

Country: Spain

**WHAT YOU WILL BE DOING**

Oversees the service level provided to customers and fulfillment of standardized KPIs, such as the enforcement of Service-Level Agreements. Analyses the status of IT incidents and ensures they are solved or escalated in a proper way. Manages projects' handover and when necessary, identifies workaround to ensure that customers can continue with their operations.


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