Jr. Platform Account Manager
hace 6 meses
**Eron International** is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.
We are looking for a qualified Jr. Platform Account Manager to join our Team.
What will you be doing?
- Be responsible for the daily request made by our top merchants
- Have monthly calls with clients to review performance and address their needs
- Find out which are the suitable payment solutions and flows for each type of merchants
- Prepare reports on account status per merchant
- Work closely with sales team to identify growth opportunities
- Assist merchants with challenging requests / issues as needed
- Analyses performance: NOC type of alerts for underperforming and overperforming APMs
- Detect growth opportunities / patterns on each different country we operate in & implement across merchants
**Requirements**:
- Proven working experience in Account Management, Sales or Operations
- Bachelor’s degree preferably
- Excel skills - intermediate
- High attention to detail and excellent analytical skills
- Ability to juggle multiple projects at a time
- Proactive, teamwork, and service oriented attitude
- Ability to work under pressure
- Demonstrable ability to communicate and influence key stakeholders of an organisation including executives and C-level
- Experience working within the payments industry is a plus
- Knowledge with tools such as Looker, Confluence, Jira, Zendesk, Figma, Hubspot and MS Office
At Eron International, everything starts with our values,
Be Direct: we are direct and genuine in all situations
Be Owner: we treat the issues as true owners being accountable for the results
Be Curious: we always ask ourselves what we can do better without settling with the status quo
Be Hero Leader: lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact.
Take risks: we take controlled risks with courage and without fear of being paralyzed by error
Are you a DOER? Come and join the best company
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