Senior Product Manager Alexa, Alexa Spain

hace 1 semana

Madrid, España Amazon Spain Services, S.L. A tiempo completo

Experience in product management (by having launched a B2C or B2B product before), working with tech teams, UX design, experience with localization of products is a plus
- Experience in define customer experience needs, identifying gaps, feature enhancements and opportunities.
- Fluency in Spanish language and culture is a hard requirement for this position.
- Bachelor Degree or equivalent

Alexa is your trusted AI that is always finding ways to make life more convenient and fulfilling. Engaging with the instantly available assistant, advisor, and companion is natural and fun for anyone, anywhere.

The Amazon Alexa team in Spain is looking for a Senior Product Manager. Interested in designing new experiences for Alexa that millions of customers will love. Come work with us

Key job responsibilities
As a Senior Product Manager you will have wide set of responsibilities to ensure our customers are delighted.

**Launch Amazon Echo devices**: You will be launching the Amazon Echo smart speaker line-up in Spain. You will be responsible for ensuring those flagship products exceed our customers' expectations. To get this done, you work efficiently with and coordinate a large number of internal Amazon stakeholders against a tight time-line.

**Help Alexa get smarter**: You will be responsible for enhancing the current Alexa experience overall. Identify improvement opportunities - from customer pain points like bugs or little paper cuts to things that are actually working well but could be improved even further. How can we make Alexa more enjoyable for everyone?

**Design new Alexa features**: Join the Spain country team in constantly thinking about ideas and develop new features. You will run User Experience (UX) studies and correlate those with data insights to come up with ideas for new Alexa features.

**Localize global Alexa features**: When we develop global features and localize them, you will be involved in the design process to contribute requirements for Spain, so the product feels really local. What is a great local customer experience?

A day in the life
- Come up with new and big ideas to improve the Alexa product (new features or enhancements to existing ones) for a large customer base.
- Navigate through incomplete and large sets of data, work hypothesis-based to generate insights, formulate a target vision and come up and drive a roadmap of initiatives to achieve this vision.
- Work hands-on and with a pragmatic approach to get things done when working against a certain launch date.
- Work closely with engineering teams and program management to deliver products to market.
- Jump into cold water and have an appetite to learn things outside the own comfort zone (technical backbone of Alexa, press events, marketing, go-to-market processes).

Madrid, M, ESP
- Master degree (or equivalent) in Engineering, Science, Design or other relevant areas.
- Excellent written and verbal communication skills to articulate recommendations to senior leaders and influence stakeholders.
- Experience an understanding of generative AI and LLMs.

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