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Booking Sales Agent with German Language

hace 4 meses

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**1800 gross/month (Bratislava), 2000 - 2600 gross/month (Barcelona) + shift allowance + commissions from sales**

Salary (brutto)

**Barcelona, Bratislava**

Location

**Full-time**

Type of employment

**What would be the responsibilities of this position?**
- **Booking Management**: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- **Reservation Handling**: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- **Sales Assistance**: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- **Product Knowledge**: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- **Customer Service**: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally. Handle customer inquiries, complaints, or special requests with care and efficiency.

**Requirements**:

- Excellent communication and customer-oriented approach
- Solution and result-driven person
- Flexible, easygoing, and adaptable team player with a positive ‘can-do attitude’
- Fluent in English and a native German speaker

**Benefits**:

- 5 extra days of vacations
- Home office-like working option (5 days per quarter)
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance)
- The opportunity to experience yachting yourself - and completely free
- 10% Discount for renting a boat
- Referral bonus (300 euro)
- Working in an international environment - you never know, if English, German, Italian, or another language will be spoken
- Team events
- Dog-friendly office

**Please note that this position requires working on shifts. More details will be provided on the prescreening call.