Planner

hace 3 semanas

Madrid, España CAE A tiempo completo

**Role and Responsibilities**

At CAE, we are dedicated to fostering an inclusive and diverse workforce. We believe that diversity drives innovation and makes us stronger as a team. **As part of our commitment to inclusivity, we prioritize the recruitment and support of individuals with disabilities.**

Do you have great organization and planning skills? Do you have a passion for delivering great customer service? Want to join a world‑class company and industry leader and be proud to contribute to our projects and mission?

Come join our Madrid team and share your passion with us as we are looking for an experienced Planner to join our team in Madrid

**THE ROLE**

The Planner is in daily contact with CAE’s customers related to short and long-term training demand & requests. You will work together with other internal departments to deliver best in class customer experience.
- Responsible for scheduling of Simulator and Classroom training
- Customer communication related to training demand and requests
- Communication of WET Training Demand & Requests to the Rostering department
- Schedules simulator resources to accomplish instructor training, client training, demonstrations.
- Compliance with the departmental policies and procedures
- Contribute to standardized Processes and Procedures
- Attends required weekly scheduling and Area production meetings and provides inputs for reporting requirements
- Compliance with Health & Safety, Regulatory and GDPR regulations

**KNOWLEDGE, SKILLS AND EXPERIENCE**
- Administrative experience from the aviation industry is desirable
- Education - high school as a minimum with 2-5 years related experience
- Excellent PC skills (Word, Excel, Powerpoint and Outlook)
- Excellent verbal and written communication skills in English and Spanish
- Strong focus on quality with a continuous drive towards process improvement and customer satisfaction
- Strong interpersonal skills and team player attitude are essential
- Organized and accurate detail work are essential
- Able to work using own initiative
- Ability to concentrate and work in a fast-paced environment. Readily accepts changes and adjusts accordingly
- Ability to maintain strong customer orientation under adverse circumstances

**WE OFFER**
- A supportive, dynamic team and a friendly corporate culture
- Exciting and developing broad role with great opportunities within an international, growth-oriented company
- Occupational pension
- Health insurance

**ABOUT US**

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

**#LI-SG2**

**Position Type**

Temporary (Fixed Term)

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

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