Technical Presales Smb Dell
hace 2 semanas
Job Purpose:
**Responsibilities**:
Ability to work with sales team to support the design and configuration of vendor solutions (e.g. define a Bill of Materials for use by sales team) to meet customer requirements
Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams
Ownership of assigned Request Manager resolver group
Respond quickly to queries or customer care issues
Communicate product and technology information to educate internal and external audiences
Deal with product/solution enquiries from internal/external sales, vendors and resellers
Maintain peer-level technical contacts in assigned vendor
Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
Opportunity to deliver basic post-sales implementation services
Develop Product knowledge to a competent technical level in line with vendor/business expectations
CATEGORIA
Comercial y ventas
DEPARTAMENTO
Preventa DELL
NIVEL
Empleado
NÚMERO DE VACANTES
1
**EXPERIENCIA MÍNIMA**:
: No Requerida
EXPERIENCIA MÍNIMA
Al menos 1 año
REQUISITOS DESEADOS
Knowledge Skills and Experience
Effective oral and written communication skills.
Strong attention to detail, priority management and planning skills.
IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.
Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role: knowledge in Storage Solutions, preferably Dell (Net App, Pure Storage, HPE, etc )
JORNADA LABORAL
Completa
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