Sr Princiapl

It's fun to work in a company where people truly BELIEVE in what they're doing

**Job Description**:
We are looking for a Senior Principal UX Researcher to join our team and help build the next generation digital platform used by global customers every day. You will have a direct impact on transforming a $50 billion company and 200,000+ businesses that transact with us by designing best-in-class user experiences.

Your team:
We are a global, distributed team of product managers, designers and engineers unified by the passion to build data-informed, connected, and intuitive experiences at scale. Together, we bring a wealth of experience from industry, startups, and leading technology companies to collectively raise the bar and deliver high quality solutions at massive scale.

Your role:
As a Senior Principal UX Researcher, you'll work alongside Engineering, Product, and Design Leads to define, influence, and build support for a long-term product strategy that situates Ingram Micro’s future in the context of emerging tech and company growth.

You'll be responsible for shaping the most ambiguous and impactful strategies across two core teams, Analysis and Data teams. You'll be deeply involved in product and feature definition, using a wide range of research methods.

You'll identify and advocate for specific research projects upfront and ensure that the findings match the needs of the business. You'll roadshow important discoveries, ensuring all relevant teams hear recommendations.

In this role, you will:

- Support the Lead researcher in defining the research roadmaps for three Xvantage platforms.
- Manage and execute the research roadmap and deliver research insights for one of the three Xvantage platforms, using the appropriate methods such as in-depth interviews, contextual inquiries, surveys, and usability testing.
- Work with designers, product managers, and engineers in a domain area to inform product direction based on research findings.
- Partner with data functions such as data scientists, business analytics, and market research team to pair qualitative context with quantitative insights.
- Present research results and recommendations to the immediate product team and across the company. Cultivate and improve a culture of research throughout Ingram Micro.

What you bring to the role:

- 8+ years of UX research experience, using both qualitative and quantitative methods
- Experience working with Agile and/or Lean UX environments
- The ability to evangelize and advocate the importance of UX research across the organization
- Comfortable working with a great degree of autonomy and uncertainty while balancing shifting priorities across various teams
- Strong business acumen with well-rounded presentation skills and verbal and written communication

Nice to have:

- Experience working on complex, B2B SaaS products
- Experience working in complex team