Port Operations Agent

hace 7 días

España TUI A tiempo completo

Join our global TUI Musement Port Operations team in Cadiz as a Port Operations Agent and provide a high level of service for your internal and external customers.

Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations in the Port of Cadiz.

**ABOUT THE JOB**
- Main point of contact for cruise lines, ships, ports, sub agents for all port-side logístical and agency related matters. This may include, ship operations, adherence to governmental regulations, pricing, contracting, approval of expenses, and risk management.
- Preparation of the services requested by the ship before the stopover.
- Docking reservations and amendments provided by the cruise liner clients and forwarded to the correct suppliers.
- Preparation of the official documentation needed for the cruise’s stopovers (Port Authorities, Customs, Immigration etc.).
- Ensure current legislation regarding all port related matters are communicated in timely manner to all clients and operational teams (i.e., security / immigration)
- Attention, settlement and registration of incidents, including medical emergencies.
- Closure and reporting of the attended ships.

**ABOUT YOU**
- Good academic background. Maritime studies are desirable.
- Excellent knowledge of the English and Spanish language both written and oral.
- Good office administration and organizational skills with a keen eye for attention to detail.
- Knowledge of Microsoft Office programs.
- Excellent communication skills.
- Orientation to results and customer obsessed
- Independent person with the confidence to analyse and efficiently resolve problems
- Experience in ship operations will be a plus

**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

**#TUIJobs #TUIMusement

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