Applications Engineer

hace 6 meses

Madrid, España Eurovision Services A tiempo completo

**APPLICATION ENGINEER**

**Eurovision Services is looking for an Application Engineer to join our technology hub in Madrid, Spain.**

**PRINCIPAL RESPONSIBILITIES OF THIS POSITION**

In this role as an Application Engineer, you will:

- Be responsible for logging and tracking incidents and service requests in our ticketing system and assign them to the relevant support teams.
- Manage the communication between end users and IT support teams.
- Configure and maintain the corporate tools used by Eurovision Services
- Promote process automation.
- Participate in the setup of monitoring solutions.
- Generate documentation in English.

**YOUR SKILLS AND EXPERIENCE**
- Between 3- 5 years of experience in a related role.
- Scripting language and programming experience (Scripting in Python or Bash, PowerShell etc.).
- Experience with Atlassian suite tools (Jira, Confluence, Bamboo etc.) or other ticketing system as service now.
- Experience with CD/CI tools.
- Experience with Microsoft Dynamics, Power Apps and Power Automate is a plus.
- Experience with public Cloud Platforms as AWS or Microsoft Azure.
- Experience with databases and distributed systems such as MySQL and Postgres.
- Familiar with containerization and Docker platforms, and orchestration tools including Kubernetes.
- Experience with monitoring solutions such as Prometheus, Kibana, Elasticsearch, etc is a plus.
- System administration skills.
- Strong problem-solving, ability to work under pressure with a high sense of urgency.
- Proactivity, self-driven, and ability to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
- Self-management and ability to work independently with limited supervision.
- Good communication and interpersonal skills, ability to work effectively with remote teams.

**EDUCATION**
- Degree in Computer Science, Software Engineering, Telecommunications Engineering, or a similar degree (Master’s or Bachelor’s).
- Certification in AWS or Microsoft Azure is a plus.

**ADDED VALUE**

Additional experience in the following areas would be a bonus:

- Experience working collaboratively with geographically distributed and international teams (our headquarters are located in Switzerland),
- Some experience in OTT/Media/Broadcast software development projects.
- Knowledge of digital video concepts (container formats, codecs, compression schemes tools, best practices, etc.)
- ITIL certification.

**Perhaps you are missing some of the listed skills and required experience, but you are**

**self-motivated and eager to learn? Then we still want to meet you**

**BENEFITS AND PERKS**
- Competitive salary and benefits
- 28 working days of vacation for all employees
- A flexible 40-hour working week for work-life balance.
- Recognition bonus system
- Personal incentive plan
- Private health insurance
- Company pension fund
- Ticket restaurant card
- Public transport card
- Sponsored gym membership
- Choose your own laptop backpack
- Start-up culture but with a consolidated business behind it
- A multi-cultural environment, made up of a dynamic and international team
- Enjoy long-term stable employment

**ABOUT EUROVISION SERVICES**

Great events don't happen by accident. Event organisers, media organisations and sport federations need adaptable, end-to-end solutions to produce, distribute and personalise content for the right audiences, at the right time, in the right format.

We aim to be the first-choice media services provider to customers by providing new, better and different ways to simply, efficiently and seamlessly access and deliver content and services.

Our service portfolio is designed to offer the agility and ability to enhance and adapt content to the needs of all digital platforms. But what really sets us apart is that we see the bigger picture.

We are Eurovision Services. We deliver excellence in everything we do, to leave others free to focus on what really matters - creating truly amazing experiences.

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