Service Coordinator
hace 3 semanas
**Job Description Summary**: Responsible to execute the contract signed with the customer in terms of operations & maintenance, assigning field service team.
Responsible for managing and optimizing resources (personnel, tools, parts, technical support), to continuously improve Site/Area operations in terms of quality, cost and scalability in coordination with the Service Manager
- ** Resources dispatching**:
Resource planning and dispatching for work orders related to the different service demand streams
Manage staffing plan for hiring, replacements, and additional labor/contingent workers
Field Technicians Training Plan and qualification management
Field Technicians Time cards approver Owner of eServices, I.E.: task creation, dispatching, and debrief approval
Facilitate parts availability for operations and maintain inventory in systems
Tools availability for operations, including tools order and returning
Cranes coordination as required from cranes coordinators
- ** Continuous improvement of area operations**
Implement measures to reduce cost and to increase productivity
Adapt area operations to European Services operations standard
Technical issues ownership, escalation and follow up through Clarify
Technical support for commercial offer
Collaboration with other functions to improve processes.
Technical issues ownership that requires involving support departments.
- ** Responsibility for EHS performance of the area**:
Site Safety rules communication
EHS documentation for operations including customers & suppliers
EHS equipment provisioning and inspections
Support EHS site Audits
**Additional Information**:
**Relocation Assistance Provided**:No
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