Door Attendant
hace 2 semanas
**职位编号** 24067209
**工作类别** Rooms & Guest Services Operations
**地点** The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置？** N
**职位类型** Non-Management
**职位概述**
迎接并陪同客人前往客房。开门并协助客人/访客出入酒店。告知客人酒店的设施、服务和营业时间，以及当地景点和活动。确定并向客人解释客房设施（例如，客房钥匙的使用、迷你吧、冷饮和自动售货区、客房内保险箱、代客洗衣服务）。将客人行李运至/离客房和/或指定的行李区。协助行李存放和取回。协助客人/访客进出车辆，包括协助客人装卸行李。为客人提供路线指示。为客人/访客安排交通工具（如出租车、班车），并根据需要记录预约交通工具请求。向客人/访客传达停车程序。
遵守所有公司和安全政策及程序；报告任何维护问题、安全隐患、事故或伤害；完成安全培训和认证。确保制服和个人仪表整洁而专业。维护专有信息的机密性；保护公司资产。支持所有同事，并给予尊重和尊敬。支持团队达成共同目标。遵守质量保证预期和标准。在没有他人协助的情况下，移动、举起、携带、推动、拉动和放置重量不超过 50 磅 (22.68 kg) 的物体。协助移动、举起、携带和放置重量超过 75 磅 (34.02 kg) 的物体。在较长一段时间内或整个工作班次中保持站立、就坐或行走。以响应工作情况所需的速度行动（如跑步、步行、慢跑）。阅读和目测验证各种格式的信息（如小字说明）。双手上举过头或下伸过膝，包括屈膝、扭身、拉伸和弯腰。在倾斜、不平整或光滑的表面和台阶上活动。上下楼梯和/或服务坡道。根据公司的标准，欢迎和答谢所有客人。使用清晰、专业的语言与他人交谈，并以适当的礼仪接听电话。对酒店区域的不速之客保持警惕。履行主管要求的其他合理的工作职责。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队，秉承包容、以人为本的文化。我们绝不歧视任何受保护人群，例如残疾和退伍军人，或适用法律规定的任何其他群体。_
在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。
我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。
您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。
加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**，发挥个人价值，**追求**人生目标，**融入**卓越国际团队，**展现**真我风采。
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