Senior Product Manager

hace 1 mes

Barcelona, España Wallapop A tiempo completo

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us.

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace's convenience & reach. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

Backed by top investors such as Accel, Insight Partners & Naver Corp we bring our total valuation to 806 million EUR and are embarking on our international journey with the aim to become the world's best unique goods trading platform.

**The Challenge**

At Wallapop, we are dedicated to creating a safe and secure environment for our users. Our Trust & Safety team is at the forefront of protecting user interests, ensuring platform integrity, and fostering a community built on trust. We are looking for a Senior Product Manager with a strong technical background to lead innovative projects within this critical domain.

As a Senior Product Manager in the Trust & Safety team, you will be responsible for developing and executing product strategies that enhance user safety, identity and transactional security. This role requires a blend of technical expertise, product vision, and leadership skills to drive initiatives that address challenges in a dynamic digital environment, by working in a cross functional team partnering daily with our software engineers, designers, data scientists and stakeholders like marketing, operations, logistics and customer service.

**What You Will Do**
- Define and execute the product roadmap for Trust & Safety, prioritizing initiatives based on impact, user needs, and company objectives.
- Collaborate with engineering, data science, product design and operations teams to develop and launch products that protect users and ensure platform integrity.
- Ensure product quality standards across all devices/platforms, and use cases that are applicable to the products.
- Analyze trends in online safety, abuse, and security threats to inform product development.
- Engage with users, stakeholders, and external partners to gather insights and feedback that guide product improvement.
- Lead cross-functional teams through the product lifecycle, from ideation to launch, ensuring timely delivery of high-quality solutions.
- Monitor product performance and user feedback to continuously refine and enhance Trust & Safety services..
- Stay ahead of technological advancements and regulatory changes that impact Trust & Safety, incorporating and advocating to other teams best practices.

**What We're Looking For**
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
- 7+ years of product management experience, with a proven track record in Trust & Safety, security, or related fields.
- Strong technical acumen, with the ability to engage effectively with engineers and understand complex technical systems.
- Excellent problem-solving, strategic thinking, and analytical capabilities.
- Demonstrated experience in leading cross-functional teams to successfully deliver product initiatives.
- Deep understanding of machine learning concepts and methodologies and be able to effectively communicate and align product goals with data-driven insights.
- Experience in leading the development of ML-based product features highly desired.
- Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Experience with data-driven decision making and familiarity with data analysis tools and methodologies.
- Passion for creating safe online environments and a deep understanding of the challenges in Trust & Safety.
- Proficiency in English a must & spanish a plus

**What Would Be A Plus**
- Experience in Trust & Safety

Do note that all our jobs are Barcelona based. We work in a mostly remote capacity offering great flexibility to our employees, but we believe in the power of getting together regularly in our office. As a first iteration, we expect a 4+ day/month office attendance for which the specifics are decided on a team level.

Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following **Perks & Benefits**:

- Competitive phantom shares package for all employees
- Generous individual learning budget of 2k per year
- Group and individual English, Catalan & Spanish lessons as part of our working day
- Private Health Insurance with Cigna
- Fle

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