Submission Officer
hace 3 semanas
Dear All,
We are urgently hiring for Submission Officer (Spanish and English Speaker)
Job Location - Barcelona and Tenerife Island (Spain)
Job Description:
- Biometrics capture (Photo & Fingerprints)
- Cash collection & POS entry
- Client facing - answering queries, advising applicants, managing disputes
- Handle cash and bank-related transactions if assigned and ensure 100% accuracy.
- Ensure all the administration and logistics of passport delivery to Embassy/ applicant / logistic company etc.
- Maintain compliance with the standard operating procedures, manuals, etc. without deviation in the process.
- Intimate the applicants about the available Value-Added Services and ensure delivery of Value-Added Service options to applicants/ customers.
- Encourage the applicants to provide feedback on services provided and their overall experience at the Application Center.
- Ensure that the entire task is completed within the mandated turnaround time.
- Assist the Deputy Manager/Team Lead/Operations Manager in the execution of any new projects and other ISO compliances.
- Ensure judicious use of natural resources.
- Adhere to the environmental health and safety policy/objectives and guidelines of the organization.
Other duties as assigned
- Note: Expect job rotation and shifts will be allocated as per roster and work demand.
Pay: Up to 1,450.00€ per month
Expected Start Date: 05/12/2024
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