Front Desk Employee

hace 2 semanas


Monda, España Hotel Castillo de Monda A tiempo completo

**We are hiring: experienced Front Desk Employee**

**The Company**:
**The Job**

We are looking for an **experienced** Front Desk Employee to become part of a small team in a unique hotel.

Someone with drive and enthusiasm, a people-lover with an excellent sense of hospitality. You do not only smile while working, you are always a cheerful person and believe life is fun

You know how to surprise and inspire our guests with your pleasant personality and make sure they will have an unforgettable stay. You realize that you are the first point of contact for our guests, are able to provide an exceptional service and exceed guest expectations on a daily basis.

Your responsibilities include, but are not limited to, registering guests, managing online and phone reservations and providing information about rooms, rates and amenities. You make sure all check-ins and check-outs are executed in a smooth way and inform guests about payment methods. You administrate accurately all contact details and exact dates of their stay and try to upsell facilities and services. At any time you liaise with our housekeeping team and maintenance to ensure that all rooms are clean, tidy and in good working order to accommodate guests´ needs. Obviously you have no problem responding to complaints in a timely and professional way. If you have a knack for customer service, work experience in the hotel industry and are able to maintain a pleasant working ambiance, we’d like to meet you

You are fluent in at least Spanish and English, responsible and independent, a self-starter who likes to work in an international environment and a great ambiance with truly nice colleagues.

**Our Offer**
You will be working on a full time contract, 5 days a week and working hours are usually between 07.00-15.00 hrs or 15.00-23.00 hrs. As we are a seasonal company summers will be busier than winters. We also offer you a private health insurance. You will have 22 vacation days.

We offer you a job in the sunny south of Spain while we strive to give you the best working experience of your live in an informal and international setting. Salary will be in accordance to experience and responsibility.

**Interested**

Mrs. Rocío Ruiz Lara (HR Manager)
(+34) 952459836 or (+34) 691701608

Tipo de puesto: Jornada completa, Contrato indefinido

Salario: 1.300,00€-1.500,00€ al mes

Beneficios:

- Cesta de navidad
- Comida en la empresa
- Eventos de la empresa
- Parking gratuito
- Seguro médico privado

Horario:

- Disponibilidad fin de semana
- Festivos
- Turno de 8 horas
- Turno de mañana
- Turno de tarde
- Turno rotativo

Tipos de compensaciones complementarias:

- Propinas

Experiência:

- recepcion de hotel: 1 año (Obligatorio)

Idioma:

- Ingles (Obligatorio)
- Español (Obligatorio)

Ubicación del trabajo: Empleo presencial