Hotel Receptionist

hace 2 semanas

Caldes de Malavella, España Camiral Golf & Wellness A tiempo completo

We are currently looking for a passionate and enthusiastic Guest Relations agent to join the Hotel Camiral (a 5-star hotel)

As Guest Relations, you will deal with the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience.

**Taksks**

You will be also in charge of the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Welcome the arriving guests
- Coordinate Guest inquiries and ensure hotel departments are informed of their requirements
- Concierge services
- Follow up on guest complains
- Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
- Act in accordance with policies and procedures

**Requirements**:
Minimum academic qualification: University

Minimum experience: 1 year

Professional category: Employee

Residence: From the province of the vacant

**Mandatory**
- Previous experience in a similar position in the hotel industry
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- High level of English, French and Spanish (spoken/written)
- An ability to listen and respond to demanding Guest needs

**Desirable**
- Knowledge of other languages
- Previous experience in a similar position in 5 star hotels-International experience

**Beneficios**
- Contrato estable (fijo-discontinuo)
- Salario según convenio de Hostelería de Catalunya 5*
- Manutención incluida (olvídate del tupper)
- Horario intensivo y rotativo. Turno de mañana y tarde.
- Aplicación de salud médica para ti y los tuyos
- Actividades de empresa: torneos de pádel entre trabajadores, clases de pilates, sesiones de Mindfulness y mucho más
- Posibilidad de usar las instalaciones de CAMIRAL GOLF & WELLNESS y descuento en los hoteles, Wellness, tienda y restaurantes.
- Descuento en gasolina

Tipo de puesto: Jornada completa, Contrato fijo discontinuo

Salario: 1.500,00€-1.600,00€ al mes

Beneficios:

- Comida en la empresa
- Descuento en carburantes
- Eventos de la empresa
- Parking gratuito
- Uniforme proporcionado

Horario:

- Disponibilidad fin de semana
- Festivos
- Turno de 8 horas
- Turno rotativo

Tipos de compensaciones complementarias:

- 14 pagas
- Plus nocturnidad
- Propinas

Preguntas para la solicitud:

- ¿Dispone de vehículo propio y carnet de conducir?
- ¿Reside en la provincia de Girona?

Experiência:

- Recepción: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)
- Francés (Obligatorio)
- Alemán (Deseable)

Ubicación del trabajo: In person

  • Front Office Trainee

    hace 7 días

    Caldes de Malavella, España Golf Hotel Malavella S.L A tiempo completo

    **Scope of the position The student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. They will be working along with other Receptionist in order to reinforce their communication skills, customer service abilities, invoice issuing,...

  • Receptionist

    hace 4 semanas

    Costa De La Calma, España Hilton A tiempo completo

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Recepcionista de Hotel

    hace 1 semana

    Palma de Mallorca, España hostal lido A tiempo completo

    We are curently looking for a receptionist, his tasks may vary: welcoming customers, do the service at the bar... You will need to speak at least two of the following languages : Spanish, English, German and French No experience is required : the most important being motivation and adaptation Kindness, helpfulness and adaptability are essential to work...

  • Hotels Recepcionist/Temporary contract

    hace 4 semanas

    Santa Coloma de Gramenet, España Ibis Bracelona Santa Coloma A tiempo completo

    As a Receptionist at our hotel chain in Santa Coloma de Gramenet, Barcelona, Spain, you will be the first point of contact for our guests, providing exceptional customer service and creating a warm and welcoming atmosphere.In this role, you will be responsible for greeting visitors, handling incoming calls, managing reservations, and providing accurate...