IT Change Management

hace 6 meses

Barcelona, España Pay Retailers A tiempo completo

PayRetailers is a payment gateway designed to handle mass online payments to the Latin American market.

The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments. Our strategy has created a differentiated model in the payments landscape.

**Your main responsibilities will be**:

- ** “Change Management”**:

- Evaluate the content of the change log for status, feasibility, and impact.
- Perform a technical assessment of the Change Management request and document the issues and concerns in the change log.
- Verify that the documentation on the creation of Change Management is complete.
- Negotiate the solution to any problems or concerns with the owner of Change Management.
- Obtain the necessary additional information.
- Maintain a record of Change Management approval or rejection in the change log, prior to the scheduled date.
- Ensure that the affected parties are informed about the changes that will be implemented and guarantee coordination between the teams and areas involved.
- Monitor the progress of the changes at each stage, ensuring that they are being implemented as planned and that the established deadlines are being met.
- **"Continuity"**:

- Organize and define tests and technological contingency plans in conjunction with the different IT and business areas.
- Implementation of continuity measures: coordinate the implementation of strategies and solutions to ensure business continuity, eg backup plans, redundant systems, disaster recovery agreements and staff training.
- Manage contingency testing calendar.
- Prepare reports of objectives and results and keep related tools updated
- Organize and define technological capacity plans in conjunction with the different IT areas.
- Monitoring of indicators and preparation of executive presentations.
- Review and update the business continuity plan regularly to ensure it reflects changes in the organization, processes and emerging risks.
- Response to emergencies: In the event of a major interruption, lead and coordinate the response, ensuring that the protocols established in the continuity plan are followed.
- Post-event evaluation: After an interruption, review and evaluate the response provided to identify areas for improvement and lessons learned.

**Skills**:

- Excellent communication, organization and time management skills.
- Organization and proactivity.
- Orientation to results.

**Knowledge/Abilities**:

- Bachelor Degree in IT or Similar.
- More than 2 years of experience in functions described above.
- Experience in JIRA.
- Experience using Agile methodologies.
- Intermediate or advanced level of English.

It will be valued:

- Experience in the sector of online payments and payment gateways.

**What We Offer**:

- Competitive salary
- Opportunities to grow within a company in hypergrowth stage
- Additional days of holidays ✈
- Private health insurance
- At least one day of home office per week
- Free catering in the office
- Free language classes ‍
- Individual development plans
- Excellent work environment and good collaboration ✌️
- Free coffee/tea, fruits and snacks from the company
- Possibility to increase your net salary through our flexible retribution partner
- Quarterly Team buildings

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