Guest Manager

hace 1 mes


Palma de Mallorca, España Pure Salt Luxury Hotels A tiempo completo

Buscamos talento con una nueva posición de **Guest Manager **en nuestro exclusivo hotel boutique Pure Salt Garonda 4* en primera línea de Playa de Palma, sólo adultos.

Si te gusta trabajar con un buen ambiente laboral y tienes entusiasmo por tu trabajo, te esperamos, apúntate a nuestra oferta.
- ¿Cómo será tu día a día?_
- Colaborarás en el aseguramiento de los objetivos, las políticas, estrategias y presupuestos establecidos por la empresa.
- Gestión y mantenimiento de los estándares de calidad y servicio.
- Gestión de atenciones a clientes.
- Asegurar la satisfacción del cliente.
- Darás respuesta a sugerencias y/o necesidades del cliente tanto en el hotel como en medios on line (RRSS, CRM, etc.)
- Trasladar a Dirección las sugerencias y/o necesidades del cliente
- Recoger información relevante del cliente e incorporarla al CRM
- Asistir a eventos sociales como representante de la empresa.
- Colaborás en creación de eventos junto con Dirección
- Tu misión_

Asistencia a Dirección para llevar a cabo la prestación eficiente de servicios y la plena satisfacción de los clientes a través de políticas operativas.

¿Qué necesitamos de ti?

Que seas un persona comunicadora, sociable, con iniciativa, flexibilidad, tolerante al estrés, orientada al cliente y resolutiva.

Formación mínima de Técnico de Alojamiento, Dirección Hotelera, ADE o Turismo. Será un plus: MBA, Revenue Management.

Idiomas: Nível Avanzado Alemán y/o Inglés

Conocimientos Informáticos: Programas gestión hotelera, ofimática.

Con movilidad geográfica y carnet de conducir.

¿Qué ofrecemos?

Trabajar en una compañía reconocida y estable, un buen ambiente laboral y con posibilidad de desarrollo profesional

Beneficios sociales muy atractivos para todo nuestro equipo

Incorporación inmediata y contrato fijo discontinuo



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