Guest Manager
hace 1 mes
Buscamos talento con una nueva posición de **Guest Manager **en nuestro exclusivo hotel boutique Pure Salt Garonda 4* en primera línea de Playa de Palma, sólo adultos.
Si te gusta trabajar con un buen ambiente laboral y tienes entusiasmo por tu trabajo, te esperamos, apúntate a nuestra oferta.
- ¿Cómo será tu día a día?_
- Colaborarás en el aseguramiento de los objetivos, las políticas, estrategias y presupuestos establecidos por la empresa.
- Gestión y mantenimiento de los estándares de calidad y servicio.
- Gestión de atenciones a clientes.
- Asegurar la satisfacción del cliente.
- Darás respuesta a sugerencias y/o necesidades del cliente tanto en el hotel como en medios on line (RRSS, CRM, etc.)
- Trasladar a Dirección las sugerencias y/o necesidades del cliente
- Recoger información relevante del cliente e incorporarla al CRM
- Asistir a eventos sociales como representante de la empresa.
- Colaborás en creación de eventos junto con Dirección
- Tu misión_
Asistencia a Dirección para llevar a cabo la prestación eficiente de servicios y la plena satisfacción de los clientes a través de políticas operativas.
¿Qué necesitamos de ti?
Que seas un persona comunicadora, sociable, con iniciativa, flexibilidad, tolerante al estrés, orientada al cliente y resolutiva.
Formación mínima de Técnico de Alojamiento, Dirección Hotelera, ADE o Turismo. Será un plus: MBA, Revenue Management.
Idiomas: Nível Avanzado Alemán y/o Inglés
Conocimientos Informáticos: Programas gestión hotelera, ofimática.
Con movilidad geográfica y carnet de conducir.
¿Qué ofrecemos?
Trabajar en una compañía reconocida y estable, un buen ambiente laboral y con posibilidad de desarrollo profesional
Beneficios sociales muy atractivos para todo nuestro equipo
Incorporación inmediata y contrato fijo discontinuo
-
Guest Experience Manager
hace 4 días
Santa Cruz de Tenerife, España Eduka-Te Solutions A tiempo completo**Descripción**:Un/a Guest Experience manager, se asegura que todos los servicios del hotel ofrezcan una experiência satisfactoria al cliente, para mantener la buena calidad y reputación de la empresa. Para ello, un/a Guest Experience debe:Encargarse de mantener buenas relaciones de Social Media con los clientes, procurando una comunicación adecuada y...
-
Guest Services Agent
hace 6 días
Palma, España Marriott International A tiempo completoPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....
-
Guest Experience Manager
hace 2 semanas
Sant Adrià de Besòs, España Accor A tiempo completoCompany Description Job Description What you’ll do We are looking for an experienced Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Guest Experience Manager directs the operations of the Guest Experience and Bell/Door department. The Guest Experience Manager assures the guest...
-
Food and Beverage Manager
hace 3 días
Palma de Mallorca, España Human Factor A tiempo completo**#Croatia #Vacancy #FoodandBeverageManager** For our client, a 5-star hotel chain **in Croatia**, we are looking for a **FOOD & BEVERAGE MANAGER** **Income**:3000 EUR net, plus accommodation, medical insurance, MIP - Management Incentive Program **Location**:Split, Croatia **Reports to**: General Manager **Responsible for**: - Assistant F&B Manager -...
-
Butler Experience Manager
hace 7 días
Palma de Mallorca, España Marriott A tiempo completoJob Number 24091580 Job Category Rooms & Guest Services Operations Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY As the original house of luxury, St. Regis continues to...
-
Reservations Manager Lio Mallorca
hace 1 mes
Palma de Mallorca, España LÍO A tiempo completo**Description**: As a Reservations Manager you will: - Coordinate and support the reservations team daily - Communicate with agents constantly - Ensure complete selling of seats - Solve all costumer doubts and problems. Give the agents the tools to do it. - Provide assistance to agents. - Supervise reservation system efficiently and oversee clients seating...
-
Guest Experience
hace 1 mes
Santa Cruz de Tenerife, España Landmar Hotels A tiempo completoDescripción **¡Te estamos buscando!**: En Landmar Hotels vamos a proceder a realizar un proceso de selección para el puesto de Guest Experience (Relaciones Públicas), para nuestro Hotel Playa La Arena, en Santiago del Teide, Tenerife Sur. A continuación detallamos las características del puesto. - Funciones principales:_ - Gestionar y solucionar las...
-
Guest Experience
hace 1 mes
Puerto de Santiago, España Landmar Hotels A tiempo completoDescripción **¡Te estamos buscando!**: Landmar Hotels va a proceder a realizar un proceso de selección para el puesto de Guest Experience (relaciones públicas). A continuación detallamos las características del puesto. - Funciones principales:_ - Gestionar y solucionar las posibles quejas y/o sugerencias de los clientes. - Apoyar cuando sea necesario...
-
Bar Manager to Work in Ireland
hace 10 horas
Palma, España The iNUA Collection A tiempo completoDo you have a passion for hospitality and a knack for creating memorable guest experiences? Are you a leader who thrives in a fast-paced environment?Then we want you to join our team as the Bar Manager at the Radisson Blu Athlone!About the Role:The Bar Manager plays a crucial role in the success of our vibrant bar and brasserie. You will be responsible for...
-
Event Manager
hace 4 semanas
Palma de Mallorca, España LÍO A tiempo completo**Description**: In Pacha Group, we are looking for an Event Manager to be in charge of the music events held in Lio Mallorca - Responsible of every aspect of the event planning. Understanding requirements for each music event. Oversee event happenings and act quickly to resolve problems - Plan event with attention to financial budgets and time constraints -...
-
Assistant Guest Experience Manager
hace 1 mes
Mallorca, Illes Balears provincia, España Melia Hotels International A tiempo completo**Assistant Guest Experience Manager - Hotel de Mar, A Gran Meliá** **_“Escojas la historia que escojas, tú eres el protagonista”_** En **Meliá Hotels International**, tienes el poder de crear tu futuro. Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que...
-
Manager Front of the House
hace 2 semanas
Palma de Mallorca, España Marriott A tiempo completoJob Number 24088403 Job Category Rooms & Guest Services Operations Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for the management of all aspects of the Front...
-
Butler Experience Manager
hace 6 días
Palma, Baleares, España Marriott International A tiempo completoJob Description For Butler Experience Manager(HOZ) in Palma de Mallorca,Spain. Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs the original...
-
Butler Experience Manager
hace 1 semana
Palma, España Marriott International A tiempo completoJOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our...
-
Butler Experience Manager
hace 1 semana
Palma, Baleares, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services Operations Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through...
-
Butler Experience Manager
hace 7 días
Palma, Baleares, España Marriott A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, SpainSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs the original house of luxury, St. Regis continues to redefine modern luxury through service. At the...
-
Guest Services Supervisor
hace 3 días
Sant Joan de Labritja, España Six Senses Ibiza A tiempo completoAs Guest Services Supervisor (GSS), I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others, and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun, and quirky and pioneering wellness. By embracing the Six Senses...
-
Front Office Manager
hace 2 meses
Palma, Baleares, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services Operations Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for all front office functions and staff. Front office areas include...
-
Payroll Manager
hace 4 semanas
Palma de Mallorca, España Apple Leisure Group A tiempo completoAt Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as a **Payroll Manager** within **Hyatt Inclusive Collection**, one of our 14...
-
Restaurants & Bar Manager
hace 2 semanas
Palma, España Marriott International A tiempo completoJOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial...